Director, System Operations

Details of the offer

The Data and Digital Branch supports the National Archives in meeting its vision and reaching its strategic goals through services, technology, infrastructure, software, security, and governance of its information assets to secure and protect against cyber security threats.
It is also responsible for assisting Australian Government agencies to fulfil the National Archives' data and information management requirements.
The key duties of the position include: Lead and manage the System Operations section, providing direction, guidance, assistance, and hands-on support to staff, contractors, and suppliers as necessary.
Implement and maintain well-performing, secure, patched, and supportable systems infrastructure and data storage services.
Establish, configure, manage, and support NAA's cloud services.
Support NAA project and process improvement initiatives through the implementation and modification of systems infrastructure as necessary.
Ensure high levels of reliability and availability of services during business operating hours (as defined by the NAA Executive).
Ensure the resolution of priority incidents or outages, and undertake any system maintenance requiring planned downtime, outside business hours.
Proactively plan for augmentation, upgrade, replacement, and transition as required to sustain delivery of the services.
Maintain strong working relationships with key technology partners.
Proficiently manage the budget of the System Operations section.
Ensure ongoing cyber security compliance (Essential 8 and PSPF) of all systems and services, in cooperation with the Director Cyber Security.
Promote and apply the APS and National Archives contemporary people management principles and practices in diversity, workplace health and safety, and participative management.
Implement, promote, and apply the National Archives' Vision, Mission, and Commitments as expressed in Strategy 2030 and Our Values.
For additional desirable skills please refer to the Job Description.
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Nominal Salary: To be agreed

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