Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
As the Director, Partnerships and Business Development, Australia, you'll be primarily responsible for managing Comcast Technology Solutions' (CTS) relationship with Foxtel Australia. Based in Sydney, you'll work cross-functionally with an international team to be the key point of accountability for managing and growing partnerships, ensuring the delivery of exceptional service and long-term success. You'll be responsible for both commercial performance and relationship management, acting as the primary representative of CTS for stakeholders across the region. This is a highly visible role, requiring a balance of product/technical understanding, industry expertise, and relationship-building skills to achieve strategic business goals. You'll also be responsible over time for establishing other CTS Partnerships in Asia/Pacific region.
Job Description
Core Responsibilities:
Partner engagement & accountability: Serve as the primary point of accountability for partner relationships, acting as the key interface between Comcast and its partners, ensuring seamless delivery of our services and maintaining customer satisfaction.
Commercial performance & growth: Own the commercial success of the partnership, driving performance and identifying opportunities for growth; develop and manage partnership roadmap, setting strategic goals and overseeing execution.
Stakeholder management: Manage complex network of internal and external stakeholders across multiple countries and time zones.
Relationship ownership: Act as Comcast's representative and trusted advisor to partner organizations at all levels, from junior staff to senior executives, ensuring mutual success and alignment of business goals.
Strategic partnership development: Leverage your expertise to guide partners in achieving their objectives, anticipating future needs, and proactively addressing challenges.
Project management skills: Highly organized and able to orchestrate and manage competing priorities.
Product Marketing and Go to Market capability: Capacity to build an understanding of our product roadmap and ability to iterate with internal teams and external customers on go to market optimization.
Required Skills and Experience:
Industry Expertise: 10+ years of experience in the Tier 1 or Tier 2 Telecommunications or Video industry with deep knowledge of the Australian market and broader Asia Pacific awareness. Strong understanding of the trends, competitive landscape, and growth drivers in the region.
Relationship Building: Extensive professional network across the Australian market and helpful across Asia Pacific region. Proven ability to build and maintain relationships with key decision-makers and executives, earning their trust and support.
Technical & Market Knowledge: Sufficient understanding of technology platforms, systems, and SaaS products to effectively communicate Comcast's service portfolio. A curiosity and commitment to expanding technical knowledge to better understand Comcast's service portfolio and how this aligns with partner needs.
Commercial Acumen: Experience in leading commercial initiatives, including setting and achieving revenue targets, managing budgets, and measuring performance through key metrics. Proven ability to identify opportunities for growth and optimize the financial outcomes of partnerships.
Effective Communication: Excellent communication skills, with the ability to distill complex technical and commercial information into clear, actionable insights for stakeholders.
Problem Solving & Strategic Thinking: Strong problem-solving capabilities, especially when managing complex strategic accounts and navigating a wide range of technical and business challenges. Able to deliver solutions that are aligned with both Comcast's objectives and partner needs.
Self-Starter & Leadership: Self-motivated and able to manage priorities and initiatives independently with minimal supervision. Demonstrated leadership skills, with the ability to drive initiatives across cross-functional teams and motivate others.
Travel:
Travel within Asia/Pac region may be required. Travel to Comcast office locations in UK and USA will be infrequent but may be required for key meetings/forums.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors, and our communities.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Education:
Bachelor's Degree. While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience:
10 Years +
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