Company Description
Join us at Accor,
where life pulses with passion!As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.Hospitality is a work of heart,Join us and become a Heartist.
Job Description
To strategically manage the total sales efforts within the hotel to pro-actively generate revenue.To develop, implement, maximize, monitor and evaluate objectives, strategies and activities of the sales function, so as to secure new accounts and develop these accounts into profitable business for the hotel, thereby achieving and exceeding forecasted revenue figures in Rooms and Food & Beverage.To interact and communicate effectively with Rooms, Food & Beverage and Reservations departments to ensure guests receive high levels of service.To be entrepreneurial and to think beyond the boundaries is expected and not requested.To provide service that is sincere, warm and enthusiastic, ensuring the guests' satisfaction.To take the time to get to know the guests, and to be committed to service excellence.Develop and implement business plan and sales strategy that ensure hotel sales goals and profitability.Adhere to and monitor departmental operating expenses as per departmental budget and forecast.Preparation of the annual Sales budget taking into consideration Market mix, average room rate, yield and Occupancy levels.Co-ordination with Regional Sales Office.Conduct interviews for candidates in the department in conjunction with Human Resources and prepare job descriptions.Review and monitor departmental work schedules, oversee that departmental payroll is in line with budgets.Plans and manages sales efforts/activities with sister hotels under the supervision of the corporate Sales Team as required.Finalize rates structure and strategy through competitive data review and demand analysis.
Qualifications
Relevant sales experience is an asset for the same role.Ability to focus attention on guest needs, remaining calm and courteous at all times.Highly responsible & reliable.Excellent communication skills, both written and verbal required.Strong interpersonal and problem solving abilities.
Additional Information
Your team and working environment:In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.Note: Customization may be included for any specific local or legislative requirements, such as work permits.
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