Sheraton Grand Mirage Resort Port Douglas is proudly part of the Marriott International group. Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 8,700+ properties, and 31 brands, you'll find us in your neighbourhood and in more than 139 countries across the globe. Learn more about our company Find Your World.LocationThis iconic Resort is situated between the renowned Great Barrier Reef and the Daintree Rainforest in Tropical North Queensland. The resort comprises 295 guest rooms, suites and villas.We are now inviting applications for an experienced and seasoned Director of Marketing. Reporting to the General Manager, this role requires exceptional stakeholder management, attention to detail, strong influencing and communication skills and a collaborative approach. You will also work closely with the Resorts asset owner(s) and the Area Director of Marketing for Marriott International.Key responsibilities of this role include but not limited to:Develops an annual Marketing and Sales Communications plan with specific goals and budgets, with a focus on maximising value from digital and traditional media considering segmentation mix and market dynamics.Ensures delivery of the Resort Vision.Orchestrates strategic implementation of the hotel's marketing communications activities.Planning & ReportingPrepares working plans to achieve goals and ensures the M & S teams are fully briefed on goals and progress.Determines appropriate budget to support communications initiatives and allocations by hotel business units.Reviews and measures marketing activity effectiveness on regular basis and optimises plans according to goals.Monitors marketing activities of competitor hotels and trends within the industry and share key learnings on a regular basis.Updates hotel Executives on the status of programs ensuring follow-through and property "buy in" on customer service needs.Prepares monthly outlook/forecast for related expenses and returns in conjunction with the sales and revenue Leadership to management as scheduled.CampaignsResponsible for developing new product/programs and guest services in all revenue earning departments, consistent with the goal of exceeding guest expectation.Supervises operations of the in-house designer (or design agency) to ensure full alignment of brand voice guideline and templates.Drives the quality and high standards of all sales promotional aids, tools and merchandising items.PhotographyDirects photography for advertising, collateral and public relations purposes, the advertising agency and the field marketing department at corporate office.PRImplements impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives.Develops PR-worthy stories to build F&B reputation and hotel image.Acts as spokesperson for the hotel and responds to all media requests within 24 hours.Sets up protocol and responsibilities for media response and crisis management involving GM, ADM and regional PR team.About YouMinimum of 5 years' experience working in a similar role is essential, preferably within a 5* luxury hotel environmentDegree in Marketing or related business disciplineExcellent stakeholder management and communication/influencing skillsStrong organizational, planning skills is a mustProven experience leading and coaching a team and building a strong cultureFull working rights in AustraliaTo ApplyPlease apply through Marriott Careers. Shortlisted candidates will be contacted directly.Rewards for work, benefits for your lifestyleA variety of generous benefits and discounts for Associates, Family and Friends across all Marriott properties worldwideVast career and learning and development opportunitiesA generous Incentive program to compliment your salaryWellbeing programs and initiativesEnjoy a relaxed lifestyle within a world-class locationMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Since its first hotel in 1937, Sheraton Hotels & Resorts has been a transformative figure in the world of travel. Innovative programming, worldwide destinations and a commitment to our guests has enabled us to remain at the forefront of the industry for over 70 years. We're always updating, adapting and changing with the times, but at our core we remain true to the values that began our journey many years ago.Source: This is an extract from the company's own website.Since its first hotel in 1937, Sheraton Hotels & Resorts has been a transformative figure in the world of travel. Innovative programming, worldwide destinations and a commitment to our guests has enabled us to remain at the forefront of the industry for over 70 years. We're always updating, adapting and changing with the times, but at our core we remain true to the values that began our journey many years ago.Source: This is an extract from the company's own website.Don't provide your bank or credit card details when applying for jobs.
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