Job Number
24151399Job Category
Sales & MarketingLocation
Sheraton Grand Mirage Resort Port Douglas, 168-190 Port Douglas Road, Port Douglas, Queensland, Australia
VIEW ON MAPSchedule
Full-TimeLocated Remotely?
NRelocation?
NPosition Type
ManagementCompanySheraton Grand Mirage Resort Port Douglas is proudly part of the Marriott International group.
Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed.
With 8,700+ properties and 31 brands, you'll find us in your neighbourhood and in more than 139 countries across the globe.
Learn more about our company at
www.Marriott.com .LocationThis iconic Resort is situated between the renowned Great Barrier Reef and the Daintree Rainforest in Tropical North Queensland.
The resort comprises 295 guest rooms, suites and villas.Your OpportunityWe are now inviting applications for an experienced and seasoned Director of Marketing.
Reporting to the General Manager, this role requires exceptional stakeholder management, attention to detail, strong influencing and communication skills, and a collaborative approach.
You will also work closely with the Resort's asset owner(s) and the Area Director of Marketing for Marriott International.Key responsibilities of this role include but are not limited to:StrategyDevelops an annual Marketing and Sales Communications plan with specific goals and budgets, focusing on maximising value from digital and traditional media considering segmentation mix and market dynamics.Ensures delivery of the Resort Vision.Orchestrates strategic implementation of the hotel's marketing communications activities.Planning & ReportingPrepares working plans to achieve goals and ensures the M & S teams are fully briefed on goals and progress.Determines appropriate budget to support communications initiatives and allocations by hotel business units.Reviews and measures marketing activity effectiveness on a regular basis and optimises plans according to goals.Monitors marketing activities of competitor hotels and trends within the industry and shares key learnings on a regular basis.Updates hotel Executives on the status of programs ensuring follow-through and property "buy-in" on customer service needs.Prepares monthly outlook/forecast for related expenses and returns in conjunction with the sales and revenue Leadership to management as scheduled.CampaignsResponsible for developing new products/programs and guest services in all revenue earning departments, consistent with the goal of exceeding guest expectations.CollateralSupervises operations of the in-house designer (or design agency) to ensure full alignment of brand voice guidelines and templates.Drives the quality and high standards of all sales promotional aids, tools, and merchandising items.PhotographyDirects photography for advertising, collateral, and public relations purposes, the advertising agency, and the field marketing department at the corporate office.PRImplements impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives.Develops PR-worthy stories to build F&B reputation and hotel image.Acts as spokesperson for the hotel and responds to all media requests within 24 hours.Sets up protocol and responsibilities for media response and crisis management involving GM, ADM, and regional PR team.About YouMinimum of 5 years' experience working in a similar role is essential, preferably within a 5* luxury hotel environment.Degree in Marketing or related business discipline.Excellent stakeholder management and communication/influencing skills.Strong organizational and planning skills are a must.Proven experience leading and coaching a team and building a strong culture.Full working rights in Australia.To ApplyPlease apply through Marriott Careers.
Shortlisted candidates will be contacted directly.Rewards for work, benefits for your lifestyleRelocation assistance available.A variety of generous benefits and discounts for Associates, Family, and Friends across all Marriott properties worldwide.Vast career and learning and development opportunities.A generous Incentive program to complement your salary.Wellbeing programs and initiatives.Enjoy a relaxed lifestyle within a world-class location.Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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