Director of Business Services - BrisbaneManagement - Agency (Human Resources & Recruitment)Full timeTake your next step in leadership:Are you an experienced or aspiring recruitment leader ready to take the next step in your career? Do you thrive in a collaborative environment, leading with empathy, and driving results? If so, we want to hear from you.About TroocooAt Troocoo, we are more than just a recruitment business—we are a team that values collaboration, innovation, and putting people first. We are looking for a dynamic leader to join our ranks and help shape our future.Troocoo is a contemporary, industry award-winning Executive Search, Recruitment, Contracting, and Outsourcing solutions business with offices based in the heart of the Brisbane and Sydney CBD. We have assembled a group of authentic market leaders that have a desire to help people and the Australian business community and who are passionate about delivering an exceptional client and candidate experience.About the roleAs a key member of our senior leadership team, you will report directly to the EGM of Queensland. You will be responsible for the commercial performance of your division, as well as training, developing and mentoring your team to ensure our clients and candidates receive best-in-industry service and experience.You will need to:Be an enterprise thinker with a holistic view of our business.Prioritise the growth and well-being of your team.Excel in multitasking and setting clear priorities.Enjoy engaging with clients and managing diverse projects.Be passionate about positioning yourself, your team and Troocoo as a market leader.Key ResponsibilitiesBuild strategic business plans for both the division and individual team members that align with the wider Troocoo Business Strategy.Take full ownership and responsibility for the divisional P&L and manage revenue and costs accordingly.Play an active role as a member of the SLT to support all Troocoo employees and actively promote Troocoo values.Identify new potential team members and integrate new hires into the division and wider business.Develop new client relationships and manage existing client and candidate relationships at a tactical and strategic level, contributing to client engagement, retention and exploring other opportunities for the Troocoo wider business.About youYou possess a strong level of business acumen driving operational and strategic decision making.Ability to foster exceptional relationships to lead and support your team.The ability to self-motivate towards operational goals and motivate others to deliver outcomes.Highly confident and knowledgeable in order to understand the requirements of our clients and create innovative solutions.Set, manage and perform to individual and divisional KPIs.Ability to deliver consistency in a professional recruitment methodology.Role models Troocoo values and Behavioural Principles.What we offerThe successful candidate will be financially rewarded with a highly competitive salary package. You will work in a high performing environment that is welcoming with a non-hierarchical culture, and one where collaboration and partnership among colleagues, clients are candidates is valued.Troocoo also offers:An inclusive and authentic work environment.Opportunities for professional growth and development.The chance to make a tangible impact on our company's direction.A beautiful, modern office in the heart of Brisbane.Please apply via the link below or for a confidential discussion, please call Viola Hiratos on 0402 206 779.Thank you for your interest in this critical opportunity and we look forward to connecting with you.
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