Director Commercial and Community Engagement ZPA3120841
Note: a 5% pay increase will take effect when the new Agreement is registered with the Western Australian Industrial Relations Commission.
Join Perth Zoo, a global leader in wildlife conservation, and be part of one of the world's best inner-city zoos. Our vision is to guide Western Australia's journey into the natural world through conservation leadership, community connection, and collective impact.
Our purpose is clear: empowering a future where wildlife and humanity thrive together. With significant changes and developments underway, there has never been a better time to join our dynamic and passionate team.
At Perth Zoo, we have adopted Leadership Expectations which provides a common understanding of the mindsets and expected behaviours required of all our employees. In this role, you will be working in a Leading Leaders context to help drive positive change in the public sector.
APPLICATIONS FOR THIS POSITION CLOSE AT MIDDAY ON MONDAY, 20 JANUARY 2025 About you We are seeking a dedicated and experienced professional to lead our commercial and community initiatives, drive business development, and ensure the highest standards of visitor engagement and community connection. As the Director of Commercial and Community Engagement, you will oversee all aspects of our commercial activities, community programs, and visitor engagement strategies. This includes managing marketing and communications, revenue-generating activities, developing strategic partnerships, and leading a team of skilled professionals. You will play a crucial role in enhancing the Zoo's financial sustainability, community connection, and visitor satisfaction.
Job Description Strategic Leadership: Contribute to corporate management and strategic planning and encourage active contributions on strategic issues from team members.Commercial and Business Development: Lead the development, delivery, and performance of marketing, communications and commercial activities. Oversee market and customer research, analysis and reporting.Visitor Experience: Provide direction on high quality and innovative visitor experiences and engagement activities. Ensure visitor management, communication and habitat interpretation is industry leading.Leadership and Culture: Display leadership in the promotion of workplace culture that supports Zoo conservation and sustainability goals, diversity and employee development, best practice safety standards, customer service objectives, and ethical decision-making.Selection Criteria Applicants should address the following four (4) criteria. These should be addressed in no more than three (3) pages in total. Tertiary qualifications in a relevant discipline, or an equivalent combination of extensive relevant experience and/or education/training.Demonstrated experience in working effectively with partners, such as commercial partners, government agencies, education providers, voluntary organisations and/or special interest groups.Demonstrated experience in developing new products and revenue for an organisation in a complex environment.Proven ability to lead and motivate a diverse team to deliver a united vision.About Us We are a statutory authority of the Department of Biodiversity Conservation and Attractions (DBCA), one of Western Australia's largest state government agencies, providing exciting and challenging career opportunities in biodiversity conservation and park and natural resource management. We employ people with world-class scientific, policy, land and marine management, visitor services, research and educational skills.
Benefits of working with us Flexible working arrangements.11.5% superannuation, full employer contribution and salary packaging options.Annual leave to be adjusted based on the position, e.g. 4 weeks annual leave with 17.5% loading paid as additional pay every December.Access to discounted Health Insurance membership.3 days additional public sector holidays each year.Cultural leave for Aboriginal and Torres Strait Islander staff.Access to study, bereavement, foster caring and parenting leave.A confidential employee assistant program (EAP) for you and your family, including psychology and counselling services.How to apply: All applications are to be submitted online. Select 'Apply for job', located at either the top or the bottom of the screen, and follow the instructions; you will need to provide a:
a covering letter of no more than two (2) pages.a statement addressing the above requested criteria (in no more than three (3) pages).current CV, including the details of two referees.For further job-related information: contact Mr David van Ooran, Executive Director, on (08) 9474 0355 or for further information about Perth Zoo, visit https://perthzoo.wa.gov.au/.
Prior to commencement, the successful applicant will need to possess or obtain: A current (issue date not older than 6 months) and satisfactory National Police Check.Eligibility: To be eligible for permanent appointment, it is essential to have Australian citizenship, New Zealand citizenship or Australian permanent residency status.
Substantive Equality Statement The Zoological Parks Authority is an Equal Opportunity Employer and encourages Indigenous Australians, young people, people with disabilities, people from culturally diverse backgrounds and women to apply for positions within our agency.
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