As a Direct Services Team Leader, you will supervise the day-to-day practice of direct support staff in the provision of accommodation support and respite services to people with an intellectual disability and their families.You will ensure that staff practices are consistent with all relevant legislative requirements and standards, including the Human Services Quality Framework.As a Direct Services Team Leader, you will have skills in leading and mentoring staff within an established direct support practice framework.The Direct Services Team Leader (DSTL) Key Responsibilities Are: Encouraging teams to identify and implement strategies to ensure continuous improvement of service delivery for people with an intellectual disability.Keeping yourself and teams informed about and ensuring the application of relevant legislative requirements, departmental policies, and service delivery practices.Planning for and implementing regular monitoring and review of systems and processes utilized by support staff within the service delivery environment.Articulating performance standards when providing coaching and mentoring to direct support staff by providing constructive and incisive feedback about the work practices of individuals. Informing staff on service delivery and departmental requirements and escalating matters of concern.Actively contributing and encouraging others to participate in support planning for people with a disability who receive services.Recognizing and contributing to the AS&RS Governance Structure, supporting quality outcomes for clients through the delivery of quality services and continuous improvement.Delegations: This position does not hold any human resource and financial delegations.Applications to remain current for 12 months.Occupational group: Community Care#J-18808-Ljbffr