Join our team as a Marketing Automation Specialist and turn data into impactful customer experiences!
If you love crafting personalised campaigns, optimising journeys, and driving engagement with innovative tools, we want to hear from you.
At Aussie Broadband we believe difference is something to celebrate.
Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve.
As a proud Equal Opportunity Employer , supporting and celebrating difference is just one way that we demonstrate our value of 'Be good to people' everyday.
Join us as we continue to grow and make a mark as the 5th largest telco in Australia!
Why work for Aussie?
Founded in regional Victoria almost 20 years ago, we are local from the ground up.
What started in a living room in Morwell, has now expanded to every corner of Australia - we're growing fast and not slowing down!
Our fantastic culture lives and breathes our values: Don't be ordinary, be awesome Think BIG No bullsh*t Be good to people Have fun We are proud to be a B Corp Certified company , which means we're good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.
We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.
But don't just take our word for it – We have been named one of the top employers in Australia by HRD magazine .
The good stuff 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave) Discounted internet up to the value of $109 per month 20% off our Mobile services Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more Celebrating you!
With monthly rewards and recognition Internal training and resources for you to continue to learn, grow and achieve your career goals Yearly allowance for amazing Aussie merch Fitness Passport for access to multiple gyms and pools across Australia Let's talk about you You're a marketing professional with a passion for automation, optimization, and driving customer engagement.
You excel in mapping customer journeys, audience segmentation, and creating personalized campaigns across email, SMS, and app notifications.
You bring a creative touch to crafting messages and a data-driven approach to optimizing performance.
Knowledge of tools like Iterable is a big plus, and familiarity with HTML, CSS, and compliance guidelines sets you apart.
If you understand the telco industry or have tertiary qualifications in marketing, even better!
You're a collaborative problem solver, equally comfortable working independently or with cross-functional teams.
Your ability to analyse data, think outside the box, and adapt quickly makes you a standout candidate ready to make an impact.
How will you support our "Why?" At ABB, our "why" is to create exceptional experiences for our customers while driving innovation and performance in the telco space.
As our Marketing Automation Specialist, you'll be the engine behind our customer communication strategies, ensuring every touchpoint delivers value and builds trust.
Here's how you'll bring this vision to life: Optimize Customer Journeys: Use your expertise to understand, design, and enhance customer journeys, ensuring seamless interactions at every step.
Drive Personalization: Create, test, and optimize personalized email, SMS, and app notification flows, delivering meaningful and timely communications.
Champion Acquisition and Retention: Develop strategies that attract new customers while retaining and nurturing existing ones, supporting long-term growth.
Own the Comms Calendar: Keep the marketing team aligned and accountable by managing the communications calendar with precision and foresight.
MarTech Expertise: Use tools like Iterable to nurture customer relationships at scale, integrating CRM and website data for informed decision-making.
Innovate and Lead: Bring fresh ideas to the table, explore new opportunities, and champion best practices across channels.
Collaborate Creatively: Work with the broader marketing team to craft messaging that resonates and drives engagement.
Data-Driven Decision Making: Collect, analyse, and interpret data to continually refine and improve performance.
Ready to join?
Hit the apply button to submit your application and our fantastic team will be in touch!
Even if you feel you don't meet all the requirements, we'd still love to hear your story.
We like to think outside the box with the people we hire.
If you have any questions, get in touch today with our team at ****** Just a heads up, we can't take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out!