Digital Support Officer

Details of the offer

As Tasmania's publicly owned training provider, TasTAFE is a vital contributor to the prosperity of the state's economy through supporting jobs and employment and the economic resilience of our businesses and industry.
With a focus on practical, real-life learning, we work hard to ensure the training our learners receive is industry relevant and we provide real industry skills that are highly valued by employers.
TasTAFE aspires to be a place of innovation, creating new ways of training, finding solutions, delivering differently and increasing access for all.
The Role Working from one of our Campus locations around the state, the Digital Support Officer will craft engaging content that promotes inclusivity and ensures that our content remains accessible, appealing, up-to-date, helping shape the future of TasTAFE's digital landscape.
If you're passionate about creating engaging and inclusive digital content and are confident working with and configuring digital systems, we'd love to hear from you!
On any given day, your duties will include: Collaborating with a diverse range of teams to craft captivating digital content tailored for various purposes and audiences.Contributing to an intuitive, visually appealing, accessible and mobile friendly design that enhances user experience and elevates the TasTAFE brand.Utilising and configuring a variety of digital systems, including an enterprise content management system, the Intranet and more.Preparing and maintaining documentation and ensure compliance with relevant policies, procedures, and guidelines.Investigating, diagnosing and resolving issues, as well as providing user support and training for a range of digital systems.Ensuring all new and existing content and design is compliant with accessibility and SEO best practices.What will you bring Demonstrated experience in creating engaging digital content tailored for various platforms and target audiences.Proven ability to collaborate effectively, build strong working relationships and a capacity to manage your own performance.Proficiency in the configuration, maintenance and troubleshooting of a range of different digital systems.Familiarity with basic web technologies such as HTML and CSS.Strong problem-solving, research and analytical skills, with the ability to make informed decisions and offer relevant recommendations.Tertiary qualification or equivalent demonstrated experience in Information and Communication Technology or Digital Marketing.A current Working with Vulnerable People registration, or the ability to obtain prior to commencement.
Supporting a Diverse Workforce At TasTAFE, we encourage applications from the Aboriginal and Torres Strait Islander community, people living with a disability, people from diverse cultural and linguistic backgrounds, mature age workers and members of the LGBTIQ+ community.
We are a diverse and inclusive workplace and understand the importance of flexibility.
We want our workforce to reflect the diversity in our community and we are committed to building a culture we are all proud of.
Ask us how we can make this role flexible to suit you.
Join TasTAFE If you think this could be the opportunity for you, we encourage you to apply.
To be eligible, you must have the right to work in Australia.
Candidate screening and interviews may commence prior to the closing date.
If you require any reasonable adjustments to the recruitment process, please let our recruitment team know during the course of selection.
Applications for this role close at 11:55pm on Sunday 27th October 2024 TasTAFE is determined to create a positive application experience for all candidates.
We are committed to provide application outcomes via phone or email in a timely manner to all candidates.
TasTAFE prioritises Tasmania's Child and Youth Safe Standards and the Universal Principle for Aboriginal Cultural Safety in its recruitment process, ensuring the safety and cultural well-being of children, youth, and Aboriginal individuals.
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