Creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally, and globally, James Cook University (JCU) is looking to appoint a Digital Space Technician.Full time continuing | 36.25hrs per weekBased at our Bebegu Yumba campus in TownsvilleHEWL 5: $74,401 - $84,388 plus up to 17% employer superannuation contributions.WHAT YOU CAN ACCOMPLISH IN THE ROLEThe Digital Space Technician provides first level AV support to the University in the use of specialised technical videoconferencing, audio-visual and associated systems support across a range of digital and physical workspaces, ensuring customer needs are met and quality performance outcomes are achieved. Ensuring AV technology at JCU is operational, functional and secure by diagnosing and resolving routine faults.If you're passionate about technology and keen to be part of a high-performance, innovative team, we'd love to hear from you!WHAT YOU WILL BRING TO THE ROLEDegree qualifications or a combination of relevant experience and education.Experience in resolving technical faults and providing customer support in a videoconferencing and audiovisual environment.Informed analytical and problem-solving skills to judge shifting priorities and work both independently and as a member of a team.Demonstrated computer literacy with proficiency in a range of software packages and an ability to adapt to other desktop software quickly.Experience in the use and support of Cisco Telepresence systems, AV Control, audio and display systems (desirable).Well-developed verbal communication and interpersonal skills with proven ability to maintain highly effective working relationships.WHY JCU?JCU offers a culturally diverse working environment with opportunities for professional and personal growth. Employee wellbeing is at the core of our values, and we support our people through the provision of flexible working conditions and many other benefits including:A generous superannuation scheme with up to 17% employer contributions with UniSuper5 weeks of annual recreation leave and 15 days of paid sick/personal/carers leave per yearCultural leave and Flexible working optionsAttractive options for salary packaging including discounted health insuranceFitness PassportEmployee Assistance ProgramProfessional development supportWell-equipped campus facilities including medical, cafes, gym and childcare.WHAT MATTERS TO US AT JCU?Our People - Our staff, students, and the communities we serve.Our Education - Knowledge has the power to change lives.Our Place - the Tropics and beyond.Our Research - a catalyst for innovation and knowledge generation.HOW TO APPLYWe'd love to hear from you! Click on Apply now and start your journey today.Applications close 25th September at 11.59pm.James Cook University encourages people from all backgrounds who meet role requirements to apply. We value and celebrate the diversity of our community and are committed to ensuring our learning and working environment is safe and welcoming.
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