Digital Quality and Reliability Lead (256)Posted: 23/10/2024
Closing Date: 23/11/2024
Job Type: Maximum Term - Full Time
Location: Melbourne
Now is the time to join LeavePlus, as we embark on the transformational process to become the leading digital regulator and administrator of an employee entitlement scheme.
Utilising cutting-edge data and digital solutions, we're streamlining, automating, and elevating our processes. By harnessing technological advancements and refining our systems, we're committed to delivering a unique user experience for both our members and our team.
We're dedicated to empowering our workforce through continuous learning and professional development, recognising that they are the driving force behind our transformative initiatives. Play a pivotal role in shaping our future as critical thinkers, innovators, and modern regulators.
The Digital Quality and Reliability Lead ensures the engineering quality of digital products by applying a lean and agile approach, driving continuous improvement in delivery processes, and fostering collaboration with cross-functional teams to align quality outcomes with the organisation's vision and member needs.
As the Digital Quality and Reliability Lead, you will be instrumental in ensuring the engineering quality of our digital products and enhancing our delivery processes. By applying a lean, agile, and systems-thinking approach, you will provide thought leadership and establish modern practices that drive the quality of our digital offerings.
You will be a proactive communicator, skilled at translating complex quality assurance and reliability concepts into clear, actionable strategies that resonate with both technical and non-technical stakeholders. Your leadership in implementing best practices and governance will ensure the delivery of high-quality digital products, aligning with organisational objectives and member needs. With strong analytical skills, you'll assess project metrics to inform decisions that enhance immediate results and contribute to long-term operational success.
As a collaborative leader, you will embrace diverse perspectives and engage effectively with cross-functional teams to drive continuous improvement in our digital delivery processes. Your ability to make informed, decisive judgments will help you navigate competing priorities, ensuring both short-term project success and alignment with our strategic vision. As a champion of our values, you will cultivate a culture of empowerment, collaboration, and innovation within your team and throughout the organisation.
Desired Skills and ExperienceKey Responsibilities: Digital Quality Assurance Leadership: Lead quality assurance practices throughout the software development lifecycle, ensuring high-quality digital products are delivered on time and within scope.Strategic Planning & Risk Management: Develop quality strategies and risk assessments to mitigate issues and enhance product reliability.Stakeholder Engagement & Communication: Collaborate with cross-functional teams to align quality objectives and maintain transparent communication on progress and risks.Governance & Continuous Improvement: Ensure compliance with quality governance frameworks and drive ongoing enhancements in delivery processes.Skills & Experience: Quality Assurance Expertise: Proven experience in leading quality assurance for complex digital products, with a focus on automation.Project Management Proficiency: Skilled in Agile methodologies and project management tools like Jira and Confluence.Automated Testing & Cloud Monitoring: Essential experience with DataDog or similar cloud monitoring tools, along with hands-on expertise in integrating automated testing within CI/CD pipelines to ensure system performance, reliability, and efficient delivery.Shift-Left Testing Expertise: Demonstrated ability to implement shift-left testing, promoting early involvement of quality practices in the development process to prevent issues before they arise.Data-Driven Decision Making: Strong analytical skills using tools like SQL, Excel, and Power BI.Adaptability & Problem-Solving: Ability to manage shifting priorities and resolve complex quality challenges.Qualifications: A Bachelor's Degree in Computer Science, Engineering or related field highly regarded.Certifications in quality assurance, software testing or reliability engineering is highly regarded.3+ years experience in leading quality assurance efforts for complex software projects.3+ years experience working with cross-functional teams to ensure high-quality product releases.Demonstrated success in implementing test strategies, plans, and processes.Application Process: To apply, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application and potentially welcoming you to our team at LeavePlus.
Please note that employment at LeavePlus is conditional upon the satisfactory completion of a National Police Check. Applications are open to those with full working rights in Australia. LeavePlus is proud to be an Equal Employment Opportunity Employer.
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