The Role The Memorial has a significant digital presence and extensive user base accessing information from records and the National Collection through the Memorial's website www.awm.gov.au.
Due to the continued evolution of the Memorial's outreach, access and digital experiences a number of projects are to be delivered.
Under general direction, as a member of the Digital Experience team, the Digital Projects Manager will play a key role supporting the Head, Digital Experience and project team members in the delivery of key digital projects for audiences and staff.
This will include, but is not limited to, website upgrades, digital engagement initiatives and deployment of customer relationship management system modules (Salesforce) within the Public Programs Branch.
These projects run concurrently, so the ability to organise and manage multiple projects and workload is essential for this role.
The position involves internal and external stakeholder engagement, the planning and delivery of all facets of the projects and initiatives from within branch resources and project budgets.
The successful candidate will be a keen collaborator with strong project management skills and attention to detail, with proven multi-tasking experience across a range of concurrent small and medium digital experience based projects, in a corporate or government environment.
They will be able work productively in small-team environment with specialist stakeholders and will take pride in the sense of purpose and quality, engaging outcomes for our audiences.
Qualification/experience in project management of digital and user-based system projects is essential.
Salesforce experience is highly desirable.
Note: A merit pool of suitable candidates may be established as a result of this process to assist the Memorial to fill a similar non-ongoing Project Delivery Manager position that is available.
The EL1 Project Delivery Manager will be responsible for the planning, leading and managing the redesign of the Memorial's website to modernise our digital presence, improve user experience and better facilitate access to the National Collection.
The ideal candidate will have demonstrated experience in project management, website development, user experience design and agile methodologies.
The Project Delivery Manager will work closely with internal and external stakeholders to identify requirements, provide informed guidance, and ensure timely support throughout each project phase.
The position will include managing organisational change to facilitate the adoption of project objectives.
The position will deliver regular progress reports, oversee procurement processes, and provide strategic recommendations to ensure the successful delivery of Digital Engagement Enhancement program.