Looking for a new role in 2024?This is an excellent opportunity for an experienced team leader, who is passionate about delivering value to clients. You'll have the opportunity to lead a dynamic team of cross-discipline digital marketing professionals, and run your own team like it's a mini agency.
Reload Media is looking for an enthusiastic and confident team leader who is passionate about leadership in an agency, marketing or professional services setting. You'll be able to demonstrate your ability to think on your feet, and bring at least 2+ years experience in a leadership role, this could be either an agency, professional services or marketing role. All applicants with varied leadership experience encouraged to apply.
You'll be the right fit if you thrive on being autonomous and being given complete ownership for an area of the business, and you enjoy the fast-paced agency environment. Do you love a challenge where your unique ideas are valued and supported? Then this is the role for you!
Life At ReloadReload Media is a leading digital marketing agency in Australia, with clients across multiple continents. At Reload, you'll be working with some of Australia's (and the world's) leading brands including Nikon, Yamaha, Terry White Chemmart, Aje, and more.
You can expect to join a collaborative, energetic and supportive team. A huge amount of passion and energy goes into creating an inspiring and fun environment that sets you up to thrive, with many Reloaders creating impressive careers for themselves.
Hear what people have to say about working at Reload on Glassdoor.com.au:
https://www.glassdoor.com.au/O...
The RoleIn this role you'll be given a large degree of autonomy to run one of our five digital marketing teams (known internally as pods). You'll be managing a multi-disciplinary team between 5-7 people, across any of the following roles: Account management, SEO, Paid, Email & Digital Media. You'll sit across all clients assigned to your team (5-15 clients), and be responsible for leading the client strategy and operations to ensure we are always delivering value.
As the leader of the team you'll be organised, able to spin multiple plates at once, be a natural people person and able to step straight in-front of clients. Most importantly, you'll be able to inspire and lead by example in line with Reload's authentic leadership model.
You'll have the chance to run the team like your own mini digital marketing agency, and be expected to take ownership for the outcomes of your team, as well as your client's digital marketing results. You will have the opportunity to work across an exceptionally vast scope, so be ready for no two days to be the same. This could be anything from working with your team, meeting with clients, running workshops and diving into digital marketing campaigns.
What This Means You'll Be DoingClient Engagement & Marketing StrategyMeeting clients, and partnering effectively with them to create impactful marketing strategiesOnboarding new clients with your teamAssisting the team to grow existing client scopeEnsuring clients remain satisfied and happy
Business Leadership & OperationsManaging your team's overall client revenue and retentionDriving business performance for your teamMonitoring workloadsBeing a supportive leader & team player - be ready to get your hands dirty... our leaders are on the tools, too!
Team LeadershipInstilling a strong team cultureManaging the performance of the individuals in your teamRegular team engagement in both 1-1 and team settingsRecruitment when it's time for your team to growCo-creating a custom career pathway for each of your team membersDaily performance coaching & feedback to drive performance & employee retention
Who We're Looking ForA team player who thrives in taking on new challenges2 + years experience in a leadership role. This could be either an agency, professional services or marketing role. All applicants with varied leadership experience encouraged to applyExtensive client facing experienceTrack record of delivering the best possible outcomes to clients or stakeholdersStrong business and marketing understanding to be able to work with the team to develop digital marketing strategies for clientsA people person who can quickly gain buy-in from a new team, and has the ability to unite a team under a shared visionCan handle multiple clients, team members and responsibility in a fast paced, high pressure environmentConfidence to walk into client meetings, presentations and pitches straight awayA sense of accountability to be self-directed to research issues and solve problems - we're looking for someone who can act like an ownerA clear written and verbal communicator, who demonstrates a close attention-to-detail - whether that's avoiding typos in emails/reports, to being able to ensure nothing is missed for a client.
This role would be in our leadership team, so we're looking for someone who can demonstrate a proven track record in a leadership capacity. Ideally you will be able to show you've had previous exposure across the following areas:
Leading the engagement with key clients or stakeholdersDeveloping (i.e. one-to-one, performance management, etc.) and training team membersOverseeing teams or leading direct reportsCommercial exposure and application - ie. improving the service or results for clients, developing processes or increasing business performanceBeing accountable to KPIs or key business metrics
Benefits & SalaryAside from the usual perks of working in an agency, a core pillar of what defines Reload is a focus on 'People & Careers'. Developing individuals and providing opportunities for growth is at the core of our business model. To support this, you'll have your own professional development budget, access to our industry leading training and our learning and development platform. We also believe that 'Attitude Creates Ability', and that means at Reload we focus on the way you approach work, not just the skills you have. This is the stuff that really excites us and we hope it does you too!
Some of the other benefits we provide are:
3 months paid parental leave on top of statutory parental leavePaid volunteer day each yearPaid blood donation leave2 additional R&R days per year & birthday leaveFree counseling, for professional or personal mattersFlexi time and hybrid workingOpportunities for domestic & international travelPhone and call planRegular events & parties
Take a look at our careers page on our website to find out all about the perks and benefits of working at Reload.
Salary: We're open to various experience levels, with an offer range between $80,000- $100,000 + Super & Phone Contract. Offer will be based on professional experience.
Be Yourself, We Like You That WayAt Reload, authenticity is at the heart of everything we do. We know that diverse and inclusive teams have a positive impact on our culture and our business. We celebrate multiple approaches, points of view and backgrounds. We work hard to build a culture that encourages, supports and celebrates the ability of everyone to be their full authentic selves at work.
At any point in the application process, please feel safe to let us know of any accommodations that will make it more accessible for you. We encourage you to share your pronouns and anything else you would like us to know that will make this an enjoyable experience.
Ready to Apply?To start your application, please click 'Apply' to submit your resume & custom cover letter.
Please note: this role is
based in our Brisbane office.
Due to the competitive nature of this role, only applicants that include the above will be shortlisted and you'll be contacted within 2 weeks if your application has been progressed.
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