Digital It Service Designer

We are looking for Service Designers who has had experience designing service management processes.
You will be representing the service design team to bring Service Integration teams together with business users to ensure an ideal solution is designed.

Key Responsibilities: Update Service Catalogue and associated OLAs and SLAs Conduct stakeholder interviews and inception workshops Designing IT service management processes Liaising with internal business stakeholders and external vendors Define and maintain Service Risk Register for the project's Service Acceptance Key Requirements: Broad range of experience in HCD and service design and leading design initiatives Understanding and working experience with ITIL frameworks Excellent communication skills Experience with Service Management Tools Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Adria Wan on for a confidential discussion.

About the Job Contract Type: TEMPORARY
Specialism: Information Technology
Workplace Type: Hybrid
Experience Level: Senior Management
Location: Sydney
Salary: AUD900 - AUD1,000 per day + super
Job Reference: 2002590/001
Date posted: 6 September 2024
Consultant: Adria Wan
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