Digital Insights Analyst

About We have partnered up with one of Australia's leading retail chains.
This is a well-known brand who you will absolutely love to work with.
They are a global success with thousands of stores worldwide, as well as a strong online presence so you must be an expert in eCommerce !
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They are looking for their next Digital Insights Analyst, located here in Sunny Brisbane.
You will be reporting directly to the Digital Insights Lead and working closely with other insights analysts and the eComm team.
Key responsibilities: Monitor APAC websites (Korea, Australia, New Zealand, and some US markets) to ensure optimal customer experience.
Analyse digital performance across APAC websites and provide actionable insights to improve global conversion rates.
Deepen understanding of site experience and identify areas for improvement to boost customer satisfaction and engagement.
Support digital production releases by monitoring performance trends and customer feedback.
Use analytics to identify issues affecting customer experience (e.g., long ordering times) and recommend solutions.
Extract data from Google Analytics 4 (GA4) and create detailed reports in Power BI.
Collaborate closely with the e-commerce team to align insights with business goals.
Report findings and insights to internal stakeholders, including the Digital Insights Manager.
Operate independently in a standalone role with accountability for APAC digital insights.
Qualifications: 2 + years experience in digital analytics Proficiency in Adobe Analytics, Google Analytics, Power BI, and Excel Understanding of eCommerce and usability principles Strong analytical and problem-solving skills Excellent communication and presentation abilities If you tick all the above points then please apply now !
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