Position may be offered for working from home
Digital Communications and Media OfficerCanberra ACT
About the teamThe Communications and Media team is a dynamic, newly established team within the Chief Operating Officer Branch, focused on elevating awareness and understanding of PWSS services and fostering positive workplace culture in Commonwealth Parliamentary Workplaces (CPWs). Our team drives a wide array of external communications initiatives, including media engagement and targeted educational campaigns that inform and support stakeholders across CPWs. Additionally, the team is responsible for internal communication and designing, developing and delivering integrated communication strategies and plans to support PWSS.
About the roleThe PWSS is seeking a motivated, experienced digital communications professional to join our team. In this role, you will be instrumental in shaping our digital communications strategy and our website in a complex, fast paced environment and will work collaboratively to achieve our objectives. If you're looking for a challenging and impactful role within a unique and high-profile brand, this role could be the ideal next step in your career.
The key duties of the position include:Support a small team to achieve high-quality outcomes and drive continuous improvement across all communications activities;Develop and implement strategic digital communication and media plans, including innovative web strategies, content and associated products;Manage projects, contracts and procurement using Commonwealth best practices;Collaborate positively with internal and external stakeholders to ensure products meet audience needs;Monitor and evaluate communication effectiveness via website analytics, stakeholder feedback, and other tools;Prepare clear, timely presentations using data from projects, analytics and feedback for various audiences;Lead the development and management of a website refresh and other digital content, including intranet and website enhancement for PWSS, IPSC and the PWSS Academy;Strengthen PWSS brand management through consistent and impactful messaging and consistent use of brand;Perform other duties as required to support the PWSS's objectives.Additional InformationThis role is being advertised as both ongoing and non-ongoing. The role may be offered as either ongoing or non-ongoing subject to business needs and/or candidate preference. Where a non-ongoing position is offered, the role will be filled as a specified term vacancy for an initial period of up to 12 months.Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS) unless the Agency Head has agreed otherwise, in writing.Successful applicants will be required to undergo the process to obtain and maintain or continue to hold the required security clearance level for the role as indicated. All PWSS staff are required to have a minimum baseline security clearance prior to commencement.Successful applicants will be required to undergo a mandatory National Criminal History check.The Parliamentary Workplace Support Service is committed to building an inclusive and culturally diverse workforce. We welcome applications from across our community including, Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ+, mature aged employees and carers.Getting to know the Parliamentary Workplace Support Service (PWSS)The Parliamentary Workplace Support Service (PWSS) is an independent, trusted HR and support service. We partner with Parliamentarians and their employees to achieve cultural change within Commonwealth Parliamentary Workplaces (CPW). With us, you will undertake meaningful and rewarding work. The PWSS provides a wide range of human resource services for Parliamentarians and their staff including work health and safety services, recruitment support and advice on general employment matters, development, and delivery of bespoke training, coaching and education. In addition, the PWSS provides 24 hour independent and confidential support services, for all Commonwealth parliamentary workplace participants.
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