Department: Digital Propositions
Division: Australia Commercial
Location: Melbourne
About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
Digital Platforms is responsible for developing and executing on Commercial's digital origination and Commercial online banking strategy.
About the RoleThe Digital Banking Lead is responsible for the definition of ANZ Commercial's customer online banking strategy, in collaboration with leaders across the enterprise.
The successful candidate will execute on the digital strategy, leading a team and working with delivery partners to build digital banking experiences and drive Commercial customer adoption of these.
Role Type: Permanent, Full-Time
Role Location: Flexible to candidates in Australia
Work Hours: Standard Hours
What will your day look like?This role is accountable for:
Creating shared clarity and alignment across the enterprise on Commercial's digital strategy and delivery roadmapLeading a squad through the delivery of a transformational program of workProgram management including feature prioritisation, risks, issues and dependency management, and financial management for the ProgramEnsuring industry best practice informs the digital banking strategyManaging the Commercial customer adoption of and engagement with digital experiences deliveredWhat will you bring?To grow and be successful in this role, you will ideally bring the following:
Influencing and Relationship Building: high level of influencing and negotiating skills including with Senior Executives by demonstrating a sophisticated repertoire of influencing techniques with the ability to adjust style to different contexts and audiences.Planning and Prioritisation: Planning and prioritising what needs to be done (including people, process and technology implications) in order to deliver upon customer/user needs and strategic priorities.
This includes identifying, planning for, tracking and resolving dependencies.Commercial acumen: The ability to take a big picture view of the organisation, the market, external and internal pressures and trends and identify actions or strategies to drive efficiency and create long-term value.Communication: The ability to convey and comprehend information effectively in both spoken and written formats.Data Interpretation: Using data and reporting to draw insights to problem solve and/or inform business or customer decisions.Digital Banking: An understanding of customer preferences, emerging trends and ANZ's digital banking offerings.You're not expected to have 100% of these skills.
At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us?From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact.
You'll feel it too.
Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things.
That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'.
We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated.
That's because we're committed to building a workplace that reflects the diversity of the communities we serve.
We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.
To find out more about working at ANZ, visit https://www.anz.com.au/careers.
You can apply for this role by visiting ANZ Careers and searching for reference number 75961.
Job Posting End Date #J-18808-Ljbffr