Singleton, Newcastle, Maitland & Hunter NSW
Mining - Engineering & Maintenance (Mining, Resources & Energy)
At WesTrac, we're made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you've always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we're Made for More. About the Role WesTrac is currently seeking an experienced Drill and Digger Specialist to join our team and be based onsite at Ravensworth Open Cut.
Reporting to the Mining Support Manager, the Drill and Digger Specialist plays a pivotal role in maximising the customers return on their fleet investments by providing technical support, advice on equipment optimisation and analysing fleet performance data to drive improvements in overall asset performance. This role will support a fleet consisting of drills and hydraulic mining shovels (HMS).
Key Responsibilities Provide technical support and advice on Drills and HMSAssist in troubleshooting equipment faults and working with the field service team to provide support to the customerUtilise fleet performance data to proactively drive improvement in asset performanceCarry out wear management inspectionsRegular report generation as requiredWorking with customers on resolution of unplanned downtime to ensure timely resolutionIdentify sales opportunities and communicate these to the Mining Support Representative for actioningMonitor and review maintenance and operational practices and technology applications that impact machine performance and make recommendations for improvement to reduce cost for the customerManage product updatesSkills and Experience Advanced interpersonal skills with proven customer service and relationship management skillsExperience maintaining Caterpillar drills and diggersAbility to troubleshoot equipment faults and recommend solutionsExcellent organisation skills, with the ability to manage conflicting prioritiesHigh level of initiative and problem-solving skillsWell-developed ability to analyse asset health and performance data and compile reportsFamiliarity with Caterpillar programs such as SIS and ETWhy WesTrac As one of the World's leading Caterpillar dealers, WesTrac services a broad range of customers across NSW, ACT & WA. Our ongoing success is attributed to the individuals that make up our teams, which is why we offer a competitive benefits package and pride ourselves on our Safe, Engaged and Customer Focused Culture. As a WesTrac team member you will receive:
Competitive remuneration packageFully maintained vehicleIncome protection with 24/7 coverageFitness passport for the whole familyAnnual remuneration and performance reviewPaid parental leavePurchase leave programOpportunities for growth and developmentRelocation assistance for eligible candidatesEmployee wellness programDiscounted private health insuranceDiscounts with our corporate partnersApply Now If you believe you have the skills and experience to succeed in this role, please submit your cover letter and resume for consideration via the link.
For further information regarding this role, please contact the Recruitment Team on .
Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.
WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships. Operating in NSW, ACT and WA, WesTrac supply equipment solutions to thousands of customers across the mining, construction, transport, forestry, agriculture and power generation industries. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.
WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships. Operating in NSW, ACT and WA, WesTrac supply equipment solutions to thousands of customers across the mining, construction, transport, forestry, agriculture and power generation industries. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.
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