Development Support Coordinator - Town LivingMetricon Homes, Australia's largest home builder, is committed to recruiting outstanding individuals who share our passion for delivering quality, service, and award-winning living solutions for Australian families.'TownLiving by Metricon' is a leading provider of innovative, world-class home and lifestyle developments. This involves designing, building, marketing, and innovative concepts in townhouse development.You will develop and nurture long-term relationships with Development Managers, Sales Agents, and customers, representing TownLiving over a variety of projects.
Your responsibilities will include:
Being the first point of contact for the developer & sales agents for a portfolio of residential communitiesApplication and preparation of Building Permits and other associated compliancesMaintaining the highest standard of customer service by monitoring progress of customer files and providing updates on the status of their homeRegistering and tracking all documentation and answering any questions & queriesReview Sales paperwork to ensure the customer requirements are clear and have no discrepancies before preparing the building contractFollowing up any outstanding documentation to prepare One Part ContractsProvide Developers and Sales Agents regular updates for projects in pre-construction & under constructionCreating & distributing the HIA Building Contract assisting with all questions & queries pertaining to the HIA ContractRevision & preparation of projects for the production team to work on and resolve any discrepancies before building permit applicationsFacilitating with the developer and construction team settlement day procedure and communication and conduct of settlements with the customerMetricon will offer you:
Be supported by a Management Team that has a Culture Where You Matter!Ongoing learning and development opportunities to help build your skills and reach your potential - whether through nationally accredited courses, our highly engaging e-learning portal, or other comprehensive training programsMetricon Homes – Australia's largest Home Builder for the 9th Consecutive YearWe promote mentoring and provide genuine opportunities for role progression, along with a competitive salary, and salary package opportunitiesAttractive housing discounts on our award-winning homesYou Matter! Physical fitness, free flu vaccinations, nutrition and mental well-being are just some of the programs we sponsor at Metricon to address your well-being24/7 access to our LifeWorks confidential support program which includes coaching for success and navigating personal and work challengesExclusive access to building discounts, supplier/trade discounts, and retail discounts with big-name brands through our rewards platformThe successful candidate will have:
Experience working within a project management or customer-focused role in a multi-channel and results-focused teamPermits experience preferredAbility to clearly identify client needs and generate solutionsHighly effective interpersonal skills and a demonstrated ability to communicate and build rapport with team members, stakeholders, and customersIntermediate Microsoft WORD, EXCEL & SharePoint computer skillsHighly organised – ability to multi-task and deal with a variety of activitiesWorking knowledge of the building and construction process is preferred but not essentialIf you feel you have the knowledge, skills, and experience to excel in this role, then apply with your Cover Letter and Resume.This role requires a national police check to be undertaken by the successful candidate.
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