Service M8 is a job management app.
We exist to help small businesses thrive.
We're a product-driven company focused on customer success.
Trade and service businesses in over 40 countries around the world rely on Service M8 all day, every day.
It empowers these people to run a more organised, productive, and professional operation, and enjoy a lifestyle.
Service M8 makes a real impact, and a real difference, in people's businesses and lives.
This is an exciting time in Service M8's story, in which we are scaling our team to grow faster and push deeper into the global market.
Service M8's people are a key ingredient to our success.
We are looking for intelligent, talented, and driven people, who understand and embrace our values, and want to be part of a team pursuing ambitious common goals.
The role We're looking for an eager Developer Evangelist to join our team to build and support our developer community.
In this role you will drive the wider developer community towards Service M8, with the goal of making Service M8 the best job management app for developers, and ensuring those already developing on Service M8 have the best possible experience.
Responsibilities In this role you will: Develop a deep understanding of the Service M8 product and design values.
Develop a deep understanding of Service M8's API, SDK, and supporting documentation, and identify and promote improvements.
Support and grow the external developer community to improve the number and quality of third-party Service M8 add-ons, promoting best practices and fostering the success of external developers and end-users.
Be the first point of contact for external developer queries, and communicate with the Service M8 Developer community via the Developer Portal.
Own and continuously improve Quality Assurance and Quality Control processes for third-party add-ons.
Participate in public discussions and developer communities relevant to Service M8.
Write sample code using Service M8's API & SDK's, and educate Service M8's developer community with relevant and engaging video content, blogs, explainers and tutorials.
Identify & engage in outreach opportunities to increase awareness of Service M8's Developer Partner program.
Participate in other publications, blogs, podcasts and content to build relationships and establish Service M8 as an influencer and thought-leader in the developer community.
Attend events, including customer, accounting/bookkeeping conferences, and developer-oriented events, and build relationships with strategic partners and industry influencers.
Participate and help with the organisation and promotion of Service M8 events.
Act as a "firewall" between support and development teams, managing external developer expectations, verifying issues, and distilling them down to root causes.
Work with communications, marketing and content creation team members to promote Service M8's API/SDK, and share developer and end-user stories.
Keep up to date with new and emerging development technologies and trends, and promote opportunities to apply them consistent with Service M8's goals and values.
To be the right fit for this role, you'll need to have: Development skills and experience, both in creating and explaining software.
Excellent communication, networking and relationship-building skills.
Commercial and strategic awareness to ensure your representation and communication with external developers, stakeholders and strategic partners aligns with Service M8's goals and values.
A shared belief in our values.
What we offer Working at Service M8 means challenging, rewarding work that matters.
You will have the opportunity to develop your ideas, create, and act on them.
This also means you'll have responsibility, ownership, and accountability.
We have an awesome workspace in a great building, with a team of good people who care about what they do, and are driven to make an impact with their work.
We love our jobs, work hard, and celebrate success.
We offer competitive salaries, and a down-to-earth attitude on workplace flexibility.
We're headquartered in Darwin because we love it — we love the climate, lifestyle, people, and space.
This position does not require you to be physically located in Darwin, Australia — it is open to full time remote working.
Have a few questions before you apply? Contact us.
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