Desktop Support Officer(Part-Time) – Hervey Bay, Queensland, Australia

Axiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website for more information about what we do at www.axiomtechnologies.com.
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
IT Skills and ExperienceComputer OS/Peripherals troubleshootingHandling Different PC Operating Systems (Windows 7/8 and 10)Performing Hardware Software Installation (understanding of deployment tools like SCCM)Basic knowledge of SOE and group policiesPrinter supportGood knowledge of MS Office tools installation & troubleshootingExcellent customer service and people skillsField experience supporting a variety of technologies and servicesAdvanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systemsAbility to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressurePersonal AttributesGood knowledge of Infrastructure supportStrong analytical and problem-solving capabilitiesWell organized and extremely detail-orientedStrong customer service ethic and great communication skills, both oral and writtenPassionate about delivering quality no matter what you are doingCan work both independently and in a collaborative team-oriented environmentA self-starter, motivated to push the limits and think outside of the boxFondness for solutions that are simple, elegant, and effectiveAbility to work with and maintain confidential informationIn-depth knowledge ofMicrosoft Office applicationsPC Laptop hardwarePC Laptop peripherals, including printersBasic knowledge ofActive DirectoryExchangeApple OSSCCMIT QualificationsAt least two of the following:
PC Laptop OEM Maintenance CertificationCompTIA A+ CertificationMicrosoft Certified IT Professional (MCITP) certification in the desktop areaMicrosoft Office Specialist (MOS) CertificationExperience in a similar role1 year of relevant experienceFreshers and IT Students are also welcomeWhat next?If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to ******.

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