As a Deskside Support Specialist, you will provide hands-on technical assistance, deliver exceptional customer support, demonstrate strong problem-solving skills, thrive in a collaborative environment, and stay abreast of the latest technology trends.
In your first few weeks in this Deskside Support role, you can expect to:
Provide hands-on technical assistance to end-users, troubleshoot hardware and software issues, and ensure seamless IT operations Identify network devices and assist tier-two teams with troubleshooting. To apply for this technical support role, you will need demonstrated experience providing hands-on technical support to end-users with the ability to diagnose and resolve technical issues efficiently. You will also require the following:
Basic understanding of telecommunications systems and computer storage technologies Hands-on experience with switches, routers, and firewalls for mounting and unmounting in server racks Ability to identify network devices and assist tier-two teams with troubleshooting In-depth understanding and advanced knowledge of Microsoft Windows, MacOS and iOS operating systems and environments. If you're looking to make a positive impact and create change, possessing an inclusive and committed approach, you'll be rewarded with an excellent salary and benefits package. At Cognizant, taking care of employees is a priority:
You can pursue innovative career tracks and opportunities here You can enhance your professional development through education and dedicated training We'll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future. To apply for this full-time Deskside Support Engineer job in Perth, please contact Cognizant today. Please refer any friends or colleagues for this role or direct them to our Careers page on our website.
At Cognizant, we engineer modern businesses to improve everyday life because we're dedicated to making a lasting impact. Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
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