Deputy Registrar, Residential Tenancies Division, Victorian Civil and Administrative Tribunal (VCAT) (VPSG4) Job posted: 06/05/2024
Organisation: Victorian Civil and Administrative Tribunal (VCAT)
Reference: VG/VT0094D
• Are you a senior leader who is passionate about driving change while also supporting the community? Then the Deputy Registrar, Residential Tenancies Division role might be for you.
• Join us as we embark on an exciting period of change,with a broad-ranging service transformation program aimed at digitizing the operations of the Division.
• A collaborative working opportunity where you will work closely with your counterpart to jointly manage, lead,support and develop the registry staff.
About Us The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes.
VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.
About the Role The successful candidate will be one of two Deputy Registrars within the Division. The Deputy Registrars will work together to lead,manage anddevelop the performance of the registry, comprising of two team leaders, a subject matter expert, compliance officer and 19 administrative officers, under the guidance of the Registrar.
Over the past 2 years the Division has had a high turnover of staff and has required a strong focus on training and development. The Deputy Registrar is responsible for assisting the TeamLeaders in developing and delivering inductions and staff training.
The role also has the responsibility for the management of complex files or enquiries, actively identifying and implementing continuous improvement initiatives and performs functions as a delegate of the Principal Registrar including issuing of a summons, determining fee relief applications and ordering the strike out of a VCAT application where appropriate.
The successful candidate will report to the Registrar and will work closely with their co-Deputy Registrar and Head of Division to support anddrive initiatives throughout the Division. This role will require you to be a people leader and to develop your knowledge of the jurisdiction, its processes, procedures and systems.
About You We are looking for someone who is passionate, adaptable and able to identify opportunities for improvement.
To ensure you are set up for success in this role you will need to:
possess demonstrated experience in developing and bringing out the best in individuals and teamsbe a highly organised and resilient leaderpride yourself on your exceptional attention to detailhave a demonstrated ability to plan and prioritise own and team tasks in a fast-paced environmentpossess well-developed interpersonal skillshave proven experience in building and maintaining positive and productive professional relationshipspossess demonstrated ability to identify, develop and implement service improvements to enhance servicedelivery andhave proven experience in building strong relationships with staff, members and stakeholders to understand anddeliver on service needs.How to apply Click the 'Apply Now' button including:
resume responses to the screening/key selection questions in the online application formOther information CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to get in touch with the Position Contact listed in the Position Description. 1 job is currently listed for Victorian Civil and Administrative Tribunal (VCAT)
Job type:Full time / until 1 July 2025
Job classification:VPSG4
Contact:#J-18808-Ljbffr
