Responsible for overseeing and optimizing warehouse operations to meet customer requirements and achieve KPIs, while also leading and mentoring the 3PL warehouse operations team to ensure adherence to standards and drive continuous improvement initiatives. Additionally, providing operational support nationwide, ensuring compliance with regulations, collaborating with stakeholders, and maintaining financial targets.Key ResponsibilitiesOversee and optimize warehouse operations to meet customer requirements and achieve internal and external KPIs.Lead and mentor the 3PL warehouse operations team, ensuring training, development, and adherence to operational standards.Drive continuous improvement initiatives in Service Logistics warehouse operations to enhance service performance, operational efficiency, and cost control.Provide operational support to warehouses nationwide and collaborate with transport stations to ensure timely delivery performance.Ensure compliance with supply chain regulations and WHS legislation, fostering a safe work environment.Collaborate with Customers and Sales Departments to deliver exceptional customer service to both internal and external clients.Partner with the HR Department to recruit skilled operations support agents for both internal and 3PL warehouses.Maintain a comprehensive understanding of P&L revenue and cost accounts to meet weekly and monthly targets effectively.Minimum RequirementsMinimum Education: Bachelor's degree or equivalent in any disciplineMinimum Experience: At least five (5) years of relevant work experienceKnowledge, Skills and AbilitiesEffective leadership and management experience with the ability to problem solve and make decisions in a fast-paced environment. Possess a strong understanding of warehouse management principles, supply chain processes, and relevant regulations, along with proficiency in financial management and performance metrics. Strong time management and organizational skills to prioritize tasks and meet operational deadlines.FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.Our CompanyFedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe.Our PhilosophyThe People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future.Our CultureOur culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's.
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