Deputy Chief Operating Officer / General Manager - Accis

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Deputy Chief Operating Officer / General Manager - ACCISThe Royal Melbourne HospitalFull Time, ongoing position, 5 weeks annual leave & monthly ADOs.Be one of our leaders in driving impactful change and transformative healthcare.Shape critical care excellence and champion strategic innovation!The Royal Melbourne Hospital is one of Australia's leading public healthcare providers. We prioritize a safe, inclusive environment for all, encouraging staff to speak up for safety and deliver Safe, Timely, Effective, Person-centred Care (STEP). As an equal opportunity employer, we value diversity and ensure a harassment-free workplace, with all work guided by relevant policies and standards for health, safety, and competency.Your New RoleThe Deputy Chief Operating Officer (DCOO) supports the Chief Operating Officer (COO) in leading and directing safe, effective, and person-centered care at The Royal Melbourne Hospital, ensuring key performance and access targets are met. Working with the Service Leadership Team and Operational Managers, the DCOO oversees daily operations to achieve quality, financial and operational goals, while managing access, demand, and flow across the hospital.This role is responsible for leading an integrated service response that contributes to the delivery of the RMH vision and strategic priorities, through embedding and living in the Melbourne Way.About YouTertiary qualifications in health, business, or management.Commitment to the Melbourne Way values: people-first, kindness and excellence.Extensive leadership experience in a large health service.Proven experience managing change in complex environments.Strong collaboration skills with health services and external organizations.Background in service planning and development.Key ResponsibilitiesManage and improve patient flow, access, demand systems, and daily operations.Oversee service-wide improvements, digital upgrades, and quality initiatives.Support RMH's priorities, policies, and decisions across services.Lead operations in Access, Critical Care, and Investigative Services.Drive strategic and capital planning to align resources with operational needs.Manage budgets and identify financial saving strategies.Benefits of Working at The Royal Melbourne HospitalUp to $12,000 tax free earnings with salary packaging options.Five weeks of annual leave and monthly paid day off for full time staff.A rewarding career offering great prospects for career diversity and professional advancement - including mentorship and leadership programs.Comprehensive Health & Wellbeing Programs, including onsite staff gym, Staff Medical Service, Employee Assistance Program, Peer Support Program - run by our dedicated employees.To view the full position description, click the apply button!
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