An exciting opportunity has become available to join the Property Unit in the Policy, Planning and Investment Division at TMR. As a Coordinator (Residential Property), you'll play a key role in managing tenancy issues, providing expert advice, and ensuring seamless operations within our residential leasing portfolio.
As a Coordinator (Residential Property), you will provide accurate and timely advice in connection with the management of tenancy issues in respect of the department's residential leasing portfolio. The role will also assist in representing the department in relation to matters before the Queensland Civil Administration Tribunal (QCAT).
Some Of Your Responsibilities Will Include: Coordinating activities in the residential property team and providing advice to senior management in relation to the management of the department's residential leasing portfolio. Providing advice and direction to the Property Leasing and Property Maintenance Officers in managing the leasing and maintenance of the department's Brisbane-based property portfolios. Undertaking management of tenancy issues including: Dealing with challenging tenants in a range of tenancy matters, including case managing difficult tenant negotiations. Negotiating with tenants to put payment plans in place for payment of rental arrears and monitoring to ensure plans are adhered to. Ensuring that all actions are taken in accordance with the requirements under the Residential Tenancies and Rooming Accommodation Act 2008. Providing advice to Property Acquisitions about incoming properties and ensuring all onboarding processes for residential properties are undertaken as required. Managing the Property Administrative Support Team to provide timely and accurate data management for the Property Leasing Teams.
To thrive in this role, you will need to demonstrate the following:
Current Real Estate Licensing or Registration is highly desirable for this role. Knowledge of current legislative changes and safety standards impacting property management, particularly in rental properties. Ability to delegate tasks equitably and ensure team adherence to internal processes and policies. Research and analytical skills to develop and implement innovative policies, procedures, and systems. Effective communication and relationship-building skills to engage with clients and stakeholders, including internal and external TMR customers. Ability to actively participate in performance conversations and contribute to a culture of performance improvement.
Additional Benefits This Role Offers: Work and Life balance, including 'flex time' and flexible work arrangements and a working from home option. Beautiful Carseldine location surrounded by native bush with ample parking, just over 10 minutes to the M1. Work with a supportive team, with a high level of training and development invested in each staff member. Generous leave and superannuation.
Joining the Residential Property team will give you a down-to-earth working environment with a highly skilled and collaborative team, along with competitive remuneration, training, and benefits. There will be a wide range of opportunities for you to grow and develop your skills and progress your career. So, if you love working in a dynamic and ambitious environment, our team is for you.
Please tell us about any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies, that will better enable you to shine.
Applications to remain current for 12 months.
Occupational group: Administration
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