Permanent full-time role with above award wages and penalty ratesCaring & supportive environment with room to growFull induction/training and supportThe CompanyPrimary Dental is one of Australia's largest Dental Support Organisations, supporting a nationwide network of over 200+ independent dentists in 60+ dental centres across Australia. We are a family of 50+ Dental support team members, 300+ Dental Assistants and a Dental Management team made up of people with decades of experience working in and managing dental practices. We are proudly part of the ForHealth Group.The RoleThis is an exciting opportunity to manage our highly rated dental centre in Maroubra. As a Dental Coordinator, you will be responsible for the ongoing success of the dental practice and will have the opportunity to grow as a leader.The ResponsibilitiesManage the efficient running of day-to-day operations of the dental centreSupport dentists at the centre and lead a team of dental assistantsImplement initiatives to improve customer service and patient retentionUphold high levels of customer service and ensure excellence in patient careProactively and efficiently book patient appointments, collect money owing, order supplies and coordinate logistics for lab workFollow-up with patients on appointments and make post treatment care callsBuild a rapport with patients and dentists. Manage any concerns in a timely and respectful mannerWork within the approved budget and implements cost-saving measuresMaintain infection control and WHS requirements for the dental centreInterview and select exceptional candidates to join the team, when requiredEnsure the dental business maintains its accreditation and adheres to the quality management frameworkMaintain the front-office in a neat and presentable manner.Escalate repair and maintenance issues with applicable centre support team members (including technology, facilities etc.)Actively participate in internal initiatives and team challengesMost importantly, be the glue that holds the centre togetherAbout youA team player who is friendly, enthusiastic, and self-motivated with a customer-first attitude driven by kindness, integrity, and respect. Additionally, you must have:Knowledge of D4W SoftwarePast exposure in the dental industryExtensive experience in exceptional customer serviceExperience in preparing staff rostersGreat time management skills and highly organisedUnderstanding of infection control proceduresExcellent communication skillsAn ability to handle pressure and multi-taskThe BenefitsThis is an opportunity to make a real difference and be part of a growing organisation.A secure opportunity with the flexibility to work at any centre throughout AustraliaOngoing professional development and career progressionGrow with us - opportunity to apply for the FORWARD FRONTLINE by Primary Dental, our annual professional development programA fun, supportive culture with a team that loves to connect and celebrate achievementsComprehensive on-the-job training and supportSupportive dental management team with decades of experienceUniform providedDiscounts on dental treatments for you and your familyAccess to corporate staff discountsEvidence of immunisations will be required prior to commencement.The successful candidate will have the opportunity to be part of an outstanding work environment in a purpose and values-driven Company that invests in its' people through training and development and internal promotion. If you want to be a part of this first-class team, join the mission to help build a healthier Australia by Applying Now!#J-18808-Ljbffr