About the role A rewarding opportunity for passionate Dementia professionals to join the Dementia Support Australia (DSA) team at Hammond Care on a Fixed Term Full-time contract until June 2026 in Canberra Office. The Dementia Support Coach will facilitate on-the-ground support, implementation of relationship-based support strategies, modelling, and coaching with clients, carers, and care staff. Work collaboratively with peers to develop the skills, expertise, and/or applied knowledge of aged care staff and carers to understand the person living with dementia and develop best practice support and care. Support the implementation of the recommendation plans on the ground, drawing on modelling and coaching techniques, and seek guidance from Team Leader, Dementia Consultant, and Senior Consultant as required. Facilitate and support the trial and implementation of brokerage items with clients and their carers, and seek guidance from Team Leader, Dementia Consultant, and Senior Consultant as required. What do we need from you? Strong organisational abilities, including effective time management and ability to prioritise in a busy work environment with competing demands. The ability to work both independently and as part of a team. Demonstrated commitment to excellence in customer service principles including conflict resolution to ensure the consistent provision of exceptional service to internal and external customers. A current driver's licence and safe driving record. Willingness to travel and work intrastate and interstate for up to five days at a time to support the delivery of DC services. Willingness to work flexible hours at times as required to meet the assessed needs of clients and carers. Qualification in a relevant field; Allied Health Assistant, Diversional Therapy, Enrolled Nursing (EN), Aged Care, Cert III or IV in Individual Support / Leisure and Health or similar highly desirable. What's in it for you? Market leading remuneration. Salary packaging. Dementia specific training & career development opportunities. Leave benefits – purchased additional annual leave. Reward and Recognition Program. Discounted healthcare memberships and access for individuals or families to local gym, pool, and fitness centres. Free independent and confidential counselling sessions through our Employee Assistance Program. Ready to make a change? Apply Now! All short-listed applicants will be asked to consent to a criminal record check and provide evidence of Influenza and COVID vaccinations. For more info on DSA, check out our website: #J-18808-Ljbffr