We are Joolca , a Melbourne-based outdoor eCommerce brand with a big international market. Joolca centers on a single idea: what if people could enjoy indoor comforts outdoors – no matter where they are? In the past few years alone, we've gone from being an Australian-only brand to now selling our top-rated gear in Australia, New Zealand, the USA, Canada, and the UK. Our customers number in the tens of thousands, and they're so enthusiastic about our brand, they've even formed a Joolca community online. Our website might give you an idea of what we're talking about. We're looking for one more person to join our growing crew. Could this be you?
Responsibilities This is a really exciting role because we're giving you the keys to drive and own the monthly S&OP (Sales & Operations Planning) process for a globally trusted brand. You will be working closely with the product, sales and marketing team to generate the monthly / rolling 12-month demand and supply plans for all our regions. There's already a very solid foundation in front of you - we have a great team, a great brand, great products and we're already selling in a bunch of countries. The right person in this role has the ability to make a massive impact on the business and the brand - it'll no doubt be challenging, you'll learn a lot and of course, have lots of fun along the way.
You'll also be responsible for placing purchase orders and coordinating all inbound and outbound shipments. This makes you a key point of contact for our international suppliers, third-party warehouses, freight forwarders and other external stakeholders. You'll be in frequent communication to keep everyone updated on timelines and promptly resolve any logistical issues.
What are the responsibilities of the role? Monthly S&OP Process Manage the monthly S&OP process and reporting/meetings Drive and improve the monthly demand / forecasting cycle Demand / Supply Planning Work closely with different business units to develop accurate monthly demand forecasts Develop and create supply plans based on demand forecasts, inventory targets/policies and lead times Maintain the demand forecasts and relevant parameters in Netstock / IBP (demand forecasting software solution) Identify potential supply constraints or excess inventory risks and work closely with relevant stakeholders to develop mitigation strategies Own and drive improvements across key inventory KPIs Inventory Management Raising purchase orders with overseas suppliers to meet the Supply Plan Following up orders with suppliers and ensuring orders are processed and shipped on time Liaising with freight forwarders and carriers to ensure goods are shipped on time Liaising with third-party warehouses to ensure all inward goods are accurately Requirements 2-3+ years of experience in S&OP, with a proven track record in demand/supply planning and understanding of forecasting methodologies and S&OP processes Must have excellent interpersonal, verbal and written communication skills Superior analytical and problem-solving skills, including advanced Excel Strong Presentation skills - ability to engage, present and communicate effectively with stakeholders Knowledge of Odoo or similar ERP software would be an advantage Knowledge of Netstock or similar demand forecasting software would be an advantage Full working rights in Australia (Australian Citizen or Permanent Resident) Benefits This is an opportunity to grow your career with a fast-growing Aussie brand that's making waves around the world, and doing it all from our humble (but hip) office in Coburg, Melbourne. Isn't technology amazing?! We're offering a competitive salary in a relaxed working environment. We keep things pretty casual, but we believe in hitting our goals. You'll have ownership of your little corner of the business goals with no BS bureaucracy to contend with. We work out of a really cool converted warehouse (yes, there's a pool table), but you can also work from home up to 3 days per week.
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