Job Description
At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.
Your New Role
Reporting to the Member Domain Delivery Lead, the primary purpose of this role is to facilitate delivery of change and continuous improvement across the Member Domain. This will include support maintaining change delivery frameworks, artefacts and processes that will enable the efficient delivery of change to the Member Offer. The role will provide an advisory service to assist colleagues to deliver change but will also include managed delivery of change where required.
Duties and Responsibilities include but are not limited to: Contribute to the design and development of the Member Domain Change Delivery practice.Collaborate with initiative owners, subject matter experts, and facilitate meetings as required to determine delivery requirements.Lead and manage delivery of identified member change initiatives.Develop templates and internal communications as required to assist initiative owners to progress change delivery.Assist colleagues within MS&P to manage the change delivery pipeline.Implement change through the application of best practice change delivery methodologies.Create a detailed work plan to identify and sequence the activities needed to successfully complete the assigned member domain change(s).Participate in the Member Domain Portfolio Impact Assessments process & take lead of the collaboration across wider fund teams for the assigned member domain change(s).Monitor the progress of delivery and adjust as necessary to ensure the successful completion of the project.Identify, track, manage and mitigate risks on assigned member domain change(s).Where delivery control is in jeopardy, create contingency plans with appropriate input from key team members and implement a revised delivery schedule, scope in a timely manner.Communicate progress, risks, expectations, timelines, milestones and other key delivery metrics to team members and member domain portfolio. What You'll Need 5+ years working in a general Project management / Change Delivery role within superannuation or Financial Services.Strong experience in superannuation operations.Strong ability to engage and liaise with internal stakeholders.Understanding of project life cycles and documentation.Project coordination and business analyst skills and experience.Strong written and oral communication skills.Ability to prioritise and use initiative.Ability to identify business risks.
The successful applicant will have extensive industry experience, in addition to change/project/program delivery experience and will use that expertise to guide colleagues and initiative owners through the change delivery and business improvement process.
Life at AustralianSuper
AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we're happy to discuss what this looks like for you.
We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.
What's Next
Apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results.
Australian or New Zealand citizenship or Australian permanent residency status is required.
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Agencies please note: this vacancy is being managed directly by AustralianSuper's Talent Acquisition team. We will contact our preferred agency partners should we require additional support. Thank you.
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