Delivery Lead - Crm

Details of the offer

Exciting times are ahead here at iSelect! As we close out 2024, we're gearing up for an incredible new year with a variety of roles available now and kicking off in early 2025. We're investing in the future of our 'Utilities stream' by modernising our technology to streamline processes and cut down on manual tasks. This includes a full tech stack rebuild and the launch of a dozen new, customer-focused features to deliver outstanding experiences. If you're keen to be part of some impactful, customer-led change, read on to find out more about joining us on this journey! About us: At iSelect, we're passionate about making Australians' lives easier by saving them time, money, and effort. When it comes to big things, like health cover, car insurance or energy providers, we take on the hard work to make it easier – giving our customers back precious time so they can do more of what they love. With over 20 years' experience, we are a one-stop destination for comparison and purchasing across insurance, utilities and personal finance products. We compare a wide range of brands and our trained comparison experts help customers to compare, select and save more, putting them in control.
We provide consumers with the convenience of an online comparison and the benefit of telephone-based advice and sales across many product areas such as Health Insurance, Car Insurance, Energy, Home Loans, Broadband, and Life Insurance. Our intuitive technology and trained comparison experts help our customers to confidently select the most suitable product from those available from our range of providers. We operate in a growth-orientated, agile, and progressive environment that fosters innovation and rewards success. Our team members have high levels of empowerment and accountability which are underpinned by a pragmatic, down-to-earth and relatable approach.
Lead the Future of CRM Delivery at iSelect! What You'll Do: Lead Agile teams to deliver high-quality outcomes efficientlyPartner with Product Owners to align priorities with strategic goalsFacilitate workshops, define requirements, and write user storiesDrive continuous improvement with a lean and innovative approachBuild strong stakeholder relationships while managing risks and financialsWhat You Bring: 4+ years' experience leading cross-functional teams in Agile environmentsExpertise in CRM and a proven track record in project deliveryAnalytical skills to transform challenges into opportunitiesA talent for mentoring, coaching, and uplifting teamsAt iSelect, you'll lead with purpose, inspire change, and play a pivotal role in delivering solutions that make a difference. If you're ready to take charge and drive impactful outcomes, we'd love to hear from you.
What's in it for you: Hybrid & Flexible Working – Save time commuting, we have the option to split your time working both in our office and from homeProfessional Development – We encourage ongoing learning and development with free access to the full LinkedIn Learning Library, our own in-house learning Academy and regularly run initiatives such as our relationship with 'Juno Adaptive Leaders Program' which enable you to continually upskillRecharge Days – For the times when you just need to take a break, we offer three extra days to use at your discretion (yes, in addition to your 20 days Annual Leave!)Referral Bonus – Earn yourself an extra $1500 by referring another superstar to join our teamSalary packaging – we can help you maximise your salary with options such as novated leasing.Paid Parental Leave (for both primary & secondary caregiver) and a Return to Work Bonus for when you're ready to come back.Income Protection Insurance - a monthly income replacement benefit (after a waiting period) if you are medically certified as unable to work due to an injury or illness that is not work-related.Wellbeing Centre – Our online platform which provides education, support and tools to help you live a healthier and happier life – find online yoga, cardio & boxing classes, healthy recipes and meditation & mindfulness tools.Employee Assistance Program – Free access to qualified psychologists and coaches who can assist you with the demands of work and home life.Rewards Platform – A simple way of saving money for you and your family by offering you instant discounts and cashback at hundreds of retailers. Earn and redeem points while you spend!Annual iStar trip – We love to reward and recognize our employees, whether you've gone above and beyond or consistently upheld our Values of 'Being Brave', 'Keeping it real', 'Celebrate' and 'Have Heart'What's next: We genuinely appreciate the time and effort you have taken to apply and you will hear back from us regarding your applicationWe can be flexible with interview times, and these will be conducted over MS Teams virtuallyDon't hesitate to reach out to our friendly Recruitment Team if you would like to find out more about the role ******Please note all applicants must have full working rights and will need to complete full background checks including Police ChecksiSelect recognises the value of an inclusive and diverse work environment. We believe everyone deserves the same opportunities in life, regardless of gender or identity, sexual orientation, race, ethnicity, religion, disability, or age. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ******

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Nominal Salary: To be agreed

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