Coordinate & manage deliveries to trade customers; build strong relationships through sales & high service standards in this customer facing role. About Us NAPA Auto Parts is Australia and New Zealand's largest and newest name in automotive aftermarket parts. We're on an exciting journey to revolutionise the Australian automotive aftermarket sector – and we're accelerating! Our vast national network delivers solutions in: Trade, Industrial, wholesale and mining and is proudly supported by 100 years of industry expertise from our heritage brands including Ashdown-Ingram, Covs, Global Auto Spares and R&E Auto Parts.
About the role
This pivotal position will see you coordinating and managing deliveries to our trade customers. Your typical day won't just be driving and delivering parts, your role is a key component of our branch team and you will build strong relationships through high standards of sales and service in this customer facing role.
In addition to this you will: Enjoy being part of a high performing team in a fast paced, dynamic environmentSafely deliver automotive parts and products to our trade customers, including workshops and dealershipsActively promote our products and marketing activities when delivering productsBe a team player and contribute towards the store's success, you may need to support our team of parts interpreters and store people with processing customer orders, ensuring efficient dispatch of products and parts, processing credits & supporting queries from customersPut Safety first in everything you do! Our team prioritise safety, ensuring that we go home the way in which we arrived at work.What we're looking for: A proactive individual, able to multitask, and prioritise deliveries based on their urgencyPossess a Genuine Service mindset and thrive on being friendly, professional, and knowledgeable, and able to establish strong customer relationshipsComfortable working independentlyHave the physical capacity to perform the duties of the role (including handling products of a heavy nature)Hold a valid driver's licence (manual preferred) Ideally have previous customer service experience within a trade/mechanical environment and enjoy building on these relationshipsBe available to work Mon - Fri and are flexible to work other days if requested.Why our team loves working at NAPA : A safe & inclusive team environmentAttractive team member pricing across all GPC AP businessesAccess to GPC's exciting employee platform MOVE, unlocking amazing discounts at top retailers plus so much more!Work-life balanceOngoing training & development; genuine career opportunitiesEmployee reward & recognition programsEmployee Assistance Program for you & your familyPaid volunteer leaveParental leave top-up allowance.GPC Asia Pacific
Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries.
Yet we are more than just a parts and service company. We propel people forward
With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won't leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com
To find out more about NAPA, please visit www.napaparts.com.au
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