Apply now Job no: 565552
Work type: Full-time
Location: Flexible, Geelong - City, Melbourne - Burwood
Categories: Human / People Services
Flexible location + hybrid work arrangements Full-time and continuing HEW 7 $101,858 - $112,156 + 17% Superannuation (pro rata, part time) Start date in February 2025 Why work with us?
At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.
In this position, you will:
Plan and oversee the flow of staff complaints and enquiries, including preliminary assessment of complaints, consulting with key stakeholders as required, case management and recordkeeping. Coordinate the provision of information and advice to staff about the University's staff complaints processes and seek to raise the profile of complaint reporting mechanisms. Collect and report on data related to discrimination and sexual harassment complaints and assist in the planning of responsive inclusion and primary prevention programs. Plan, coordinate and prioritise work and critical activities appropriately and recognise barriers to achieving outcomes, find effective ways to deal with them and evaluate progress. Seek feedback on improvement opportunities from a diverse range of key stakeholders and implement change through appropriate channels and overcome obstacles to change. To be successful, you'll have:
A degree in law, human resources, social sciences, or other relevant field with at least 4 years subsequent relevant experience; or An equivalent combination of relevant experience and/or education/training. Extensive experience in program and project management and delivery within a complex organisation. Experience in receiving and responding to complaints of discrimination, sexual harassment, victimisation and vilification or related area. Skills in understanding and interpreting policy and legislation and being able to communicate complex concepts in plain English. Here's how to apply:
Please submit your updated resume and a short cover letter outlining your skills and experience.
Please note: Deakin University will be closed from 20 December 2024 until 2 January 2025. Emails will not be monitored during this time.
Applications for this position close on Sunday 5th of January at 11.55pm.
Please note: the start date for this role will be in late February 2025. Shortlisting for this role will not be completed until January 2025. You can expect to receive an outcome in mid-late January for this role.
Are You Ready?
Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.
We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.
We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.
Advertised: 11 Dec 2024 AUS Eastern Daylight Time
Applications close: 05 Jan 2025 AUS Eastern Daylight Time
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