DCIM Specialist - Data Centre SoftwareSecure PowerSydney, NSW (Hybrid Work Environment)Must have full working rights in AU to be considered for this roleMost Sustainable Company in the World, TIME Magazine 2024LP Gender-Equality Index (GEI), BloombergInclusive Employer, Diversity Council AustraliaWorld's Most Admired Companies, Fortune MagazineMost Sustainable Corporation, Corporate KnightsWe have an exciting opportunity for a passionate individual to join the Secure Power team as a DCIM Specialist in our Sydney office.The DCIM Specialist will perform the deployment and configuration of the EcoStruxure IT software suite.You will represent Schneider Electric and perform onsite and remote troubleshooting of EcoStruxure IT Software to our customers.We're looking for someone with basic network protocols like SNMP, Modbus RTU & Modbus TCP, and eager to solve problems for our customers in a Data Centre environment.What We Offer:Career Growth Opportunities: With access to over 50,000 learning solutions, you'll have the support to shape your unique work-life journey.Inclusive Leadership and Mentorship: Networking programs tailored to support you in growing your career.Inclusive Culture: We welcome individuals from diverse backgrounds and encourage applications from all, including women and the LGBTQI+ community.Family-friendly Policies and Flexibility: Hybrid work environment, Paid Leave, Carer's Leave, Grandparent Leave, Community Service, Family and Domestic Violence Leave, Miscarriage Leave, Child's first day of school.ResponsibilitiesAbility to identify DCIM problem statement and provide solution proposals.Monitor the scope of work with a defined project plan.Assign internal work orders using the management tools provided.Perform onsite and remote troubleshooting of EcoStruxure IT Software.Use network protocols like SNMP, Modbus RTU & Modbus TCP.Collaborate with the team and clients to maximise customer satisfaction.Ideal CandidateDegree in a technical discipline (Computer Science, Electrical Engineering, etc) or equivalent experience.5 to 10 years of experience providing DCIM customer support for complex technical solutions in a data centre environment.Held customer-facing positions in customer support.Basic Network protocol knowledge:Data centre IT components and interconnections (servers, Blades/Blade Chassis, network switches, RACK PDUs, etc.)Data centre networks and protocols (TCP/IP, VLANs, SNMP, Modbus)Structured cabling components and concepts (patch panels, fibre, copper)Data centre facilities components (UPS, PDUs, single and 3 Phase Power, CCU)VMware vSphere ESX/ESXi VM configurationPCNS configurationAbility to work flexible hours with travel up to 50% required.Nice to Have, but Not MandatoryCertification in Schneider DCIM software is a plus.Certification in networks and routing concepts would be a plus, but not mandatory.VMware Certified Professional or equivalent would be a plus.Microsoft Certified: Windows Server Hybrid Administrator Associate - Certifications (or equivalent) will be an added advantage.Nutanix Certified Professional or equivalent will be an added advantage.Equal Opportunities for Everyone, EverywhereWe welcome people from all walks of life and encourage applications from women, people from culturally and linguistically diverse backgrounds, the LGBTQI+ community, people living with disabilities and Aboriginal and Torres Strait Islander people. As a long-time champion of women, Schneider Electric is proud to be included in the 2022 Bloomberg Gender-Equality Index (GEI) for the fifth year in a row. We will continue to make progress in areas of gender equality, equal pay, pro-women brand, and inclusive culture. Join our team and be in an inclusive environment where we believe in equal opportunities for everyone, everywhere.All applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for interview.Schneider Electric does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method.What qualifications will make you successful for this role?(fill in - what are the qualifications that are required for this role? Also consider adjacent qualifications and experience. Emphasize how qualifications will support success: "Qualifications for Your Success" or "Key Qualifications for Thriving")Let us learn about you! Apply today.You must submit an online application to be considered for any position with us.Looking to make an IMPACT with your career?When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. Become an IMPACT Maker with Schneider Electric - apply today!
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