DCIM Specialist – Data Centre Software
Secure Power
Sydney, NSW (Hybrid Work Environment)
Must have full working rights in AU to be considered for this role
Most Sustainable Company in the World, TIME Magazine 2024 LP Gender-Equality Index (GEI), Bloomberg Inclusive Employer, Diversity Council Australia World's Most Admired Companies, Fortune Magazine Most Sustainable Corporation, Corporate Knights We have an exciting opportunity for a passionate individual to join the Secure Power team as a DCIM Specialist in our Sydney office.
The DCIM Specialist will perform the deployment and configuration of the EcoStruxure IT software suite.
You will represent Schneider Electric and perform onsite and remote troubleshooting of EcoStruxure IT Software to our customers.
We're looking for someone with basic network protocols like SNMP, Modbus RTU & Modbus TCP, and eager to solve problems for our customers in a Data Centre environment.
This is a rare opportunity, and you will be given the tools and support to grow in your career while working with some of the best in the industry.
What We Offer:
Career Growth Opportunities: With access to over 50,000 learning solutions, you'll have the support to shape your unique work-life journey.
Inclusive Leadership and Mentorship: Networking programs tailored to support you in growing your career.
Inclusive Culture: We welcome individuals from diverse backgrounds and encourage applications from all, including women and the LGBTQI+ community.
Family-friendly Policies and Flexibility: Hybrid work environment, Paid Leave, Carer's Leave, Grandparent Leave, Community Service, Family and Domestic Violence Leave, Miscarriage Leave, Child's first day of school.
Responsibilities
Ability to identify DCIM problem statement and provide solution proposals.
Monitor the scope of work with a defined project plan.
Assign internal work orders using the management tools provided.
Perform onsite and remote troubleshooting of EcoStruxure IT Software.
Use network protocols like SNMP, Modbus RTU & Modbus TCP .
Collaborate with the team and clients to maximise customer satisfaction.
Ideal Candidate
Degree in a technical discipline (Computer Science, Electrical Engineering, etc.)
or equivalent experience.
5 to 10 years of experience providing DCIM customer support for complex technical solutions in a data centre environment.
Held customer-facing positions in customer support.
Basic Network protocol knowledge: Data centre IT components and interconnections (servers, Blades/Blade Chassis, network switches, RACK PDUs, etc.).
Data centre networks and protocols (TCP/IP, VLANs, SNMP, Modbus).
Structured cabling components and concepts (patch panels, fibre, copper).
Data centre facilities components (UPS, PDUs, single and 3 Phase Power, CCU).
VMware vSphere ESX/ESXi VM configuration.
PCNS configuration.
Ability to work flexible hours with travel up to 50% required.
Nice to Have, but Not Mandatory
Certification in Schneider DCIM software is a plus.
Certification in networks and routing concepts would be a plus, but not mandatory.
VMware Certified Professional or equivalent would be a plus.
Microsoft Certified: Windows Server Hybrid Administrator Associate – Certifications (or equivalent) will be an added advantage.
Nutanix Certified Professional or equivalent will be an added advantage.
All applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for interview.
Schneider Electric does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method.
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