Department: SB Strategic Delivery Executive OfficeDivision: Suncorp BankLocation: BrisbaneAbout UsAt Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.About the RoleAs a Data Engineer in our Reporting and Oversight team, you'll provide Suncorp Bank users with high quality, well-structured and well-maintained customer complaints data, to enable Suncorp Bank to fulfill its obligations to our customers, communities and shareholders. This will be achieved through the maintenance and development of the Customer Complaints and Advocacy data and the assistance to business analytics users in its effective and efficient utilisation. The role will work across the entire data life cycle: from source system and data teams through to business analytics end users.Role Type: 12 MonthsRole Location: BrisbaneWork Hours: Full-time (Hybrid)What will your day look like?As a Data Engineer, you will:Maintain existing and develop new data assetsEnsure all assets conform to existing patternsIdentify and help resolve issues in the source dataIdentify and leverage opportunities in the source dataDevelop and maintain data process documentationMaintain data dictionary and integrate with Bank dictionaryDevelop and maintain a RAID logWork with business stakeholders to better utilise complaints dataAct as SME on productionising complaints data, including external data sourcesWhat will you bring?To grow and be successful in this role, you will ideally bring the following:Demonstrated relevant experience: 1-3 years in a data centric role performing data engineering or data analytics across disparate data sources to solve business problemsTechnical capability in SQL, Python and MS ExcelUnderstanding of the end-to-end journey of data from system input through to outputs and insights, including database structures and database management principlesKnowledge of project management practices desiredExperience working in complaints, risk management and/or data governance desiredAdaptable and able to get up to speed quickly on new processesStrong problem solving and analytical skills with an attention to detailEagerness to solve complex problems that are ambiguous and may require creative solutionsWillingness to learn and adopt new methods and technologiesAbility to work autonomously where required, as well as collaborativelyAbility to prioritise workload and meet agreed timeframesGood presentation and communication skillsBusiness acumen and industry knowledge with an understanding of business processes and productsYou're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.So why join us?From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 81482.Job Posting End Date
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