Data Center Technician - IIApply
Locations: Sydney, Australia
Time Type: Full time
Posted on: Posted Yesterday
Job Requisition ID: R10463
Newfold Digital is a leading web presence solutions provider serving millions of small-to-medium businesses globally. Through the combination of leading web services providers Endurance International Group and Web.com Group, our portfolio of brands includes Bluehost, CrazyDomains, HostGator, Network Solutions, iPage, Register.com, Web.com, and many others. We help customers of all sizes build a digital presence that delivers results.
As a Data Center Technician, you will perform data center related cable and equipment installations as well as contribute to facilitating equipment moves/adds/changes within multiple EIG raised-floor data center facilities. The position also supports data center infrastructure, environmental monitoring and administration, documentation, audit compliance, crisis management, asset management, and metric reporting as directed.
What you'll do: You'll join a data center team providing coverage for our Sydney data center but also provide mutual support as needed across any datacenters.Perform testing and troubleshooting for both copper and optical fiber installations.Make recommendations based on applicable codes, standards, and best practices.Implement the job plan and scope of work as well as perform retrofits and upgrades for existing infrastructure.Rack and configure Linux, Cisco, and Windows servers in area data centers.Perform server and network troubleshooting as directed.Work autonomously to resolve hardware, software, and service issues.Be procedural driven and maintain written documentation of the environment.Keep data centers and shared spaces clean and organized.Maintain and manage hardware inventory for the office and datacenters.Be part of the on-call rotation.Must be willing to work off-hours for planned work and unplanned emergencies.Who you are: 2+ years of prior work experience in a datacenter or colocation environment.Have knowledge of datacenter ecosystems including networking, structured cabling, server configuration, installation and data center builds.Familiar with critical mechanical, electrical and plumbing (MEP) infrastructure systems within the datacenter such as UPS systems, emergency generators, various critical cooling systems, computer room air handler and the electrical distribution.Extensive experience in computer hardware troubleshooting, component functionality, compatibility, and assembly. Knowledge of test suites, benchmark software, etc.Extensive experience in deploying RAID arrays with all common RAID levels, 0, 1, 5, 6, 10.Be able to lift and install equipment in excess of 40lbs in cabinets and standing on ladders to install cables in overhead ladder tray.Knowledge of tools and applications such as Google Suite (Docs, Sheets, Gmail), JIRA, Device42, PuTTy.Knowledge in ANSI/TIA-942-A Telecommunications Infrastructure Standard for Data Centers.Organizational skills, procurement, asset tracking, and participation in stand-ups with perfect attendance is a must.Must be willing to consistently monitor work order output, generating quality metrics reporting, and making recommendations on process improvements.High School diploma required; higher education is always beneficial, along with any industry certifications such as BICSI Datacenter Technician or Registered Communications Distribution Designer-RCDD, a plus.As an essential worker, you will be expected to report to the datacenter.We are committed to the health and safety of our employees and follow best practices during any emergencies. However, as an essential worker, unforeseen circumstances including inclement weather, emergencies, and local/community restrictions will require you to report to the datacenter.
Why you'll love us: In this era of COVID-19, we believe in putting our employees first and keeping them safe. We were one of the first technology companies to make significant changes to our office environments and team interactions, including mandatory working from home and safety procedures to enter our office space. We are committed to not require any face-to-face interaction for our employees until the data shows it is entirely safe for our teams.We celebrate one another's differences. Although we're proud of our culture of diversity and inclusion, we're working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.Join the experts. If you're passionate about supporting businesses of all sizes, you won't find a better spot to share your talent. We're dedicated to improving the quality of our product from a customer standpoint and have a true desire to "help the little guy/gals."You'll have opportunities to advance. We're fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored and grow.We've got you covered. We are a family! From medical to life insurance, education sponsorships to interest-free loans, Flexi-leave to casual dress code - we've got your back!
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