AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key Job ResponsibilitiesMaintain a high level of system (Server/Network) reliability by prioritizing and resolving trouble tickets efficiently.Share knowledge and follow the best practices in Data Center Operations.Participate in and deliver on high impact projects.Contribute to, and improve on operational efficiency. Additional Role RequirementsThis role may involve bending, lifting, stretching, and reaching, ascending and descending ladders, stairs, and gangways safely.24/7 shift coverage is required and includes 12 hour rotating shifts. This may change based on the future needs of the business.Due to the location of our sites, candidates should possess a valid driver's license and their own vehicle. Minimum Qualifications2+ years of computer hardware troubleshooting and repair experience.1+ years of computer networking experience.High school or equivalent diploma.Experience dealing effectively with customers during problem resolution and operating efficiently under pressure. Acknowledgement of country:
In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.
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