Job ID: 2767413 | Amazon Data Services Hong Kong Limited
Amazon Web Services (AWS) is one of the fastest growing businesses within Amazon, with key focus on expanding its footprints in APAC in recent years.
We are seeking talented technicians who can take ownership, eager to learn and self-motivated.
The successful candidate shall follow Amazon Data Center processes and maintain high operational standards in supporting server and network hardware and software.
They need to adapt to fast and constantly changing environment and will require shift work including weekend and holiday.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.
In other words, we're the people who keep the cloud running.
We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilitiesThe responsibilities include:
7x24 roster duty in data center operationsIncident first responder and onsite hands on supportBreak-fix and troubleshooting according to process guidelineMaintain proper media operations according to process guidelineCapacity landing and decommissioning according to process guidelineSite management and maintain tidiness in operation areasInnovate and contribute from day to day operation experiences to improve operation efficiencyAbout the teamDiverse Experiences
AWS values diverse experiences.
Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.
We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious.
Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer.
That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life BalanceWe value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
BASIC QUALIFICATIONS- 1+ years of computer hardware troubleshooting and repair experience, with degree / high diploma or equivalent qualifications in Information Technology / Computer Science / Engineering or related disciplines
- Knowledge of IT system hardware and network concepts, and understanding on incidents response and prioritization, experience in network cabling include optical
- Good Attention to details and good written and verbal communication in English
PREFERRED QUALIFICATIONS- 1+ years of data center experience
- Knowledge of cloud computing technologies, fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies
- Knowledge on continuous process improvement
- Literacy in security and customer data protection
Posted: May 14, 2024 (Updated 10 days ago)
Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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