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At the heart of our service offering are our people and our promise to deliver a better logistics experience.
efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods.
We design, build, manage and provide integrated, optimised supply chain solutions.
As an independent service provider, we create tailored transport and warehousing solutions using a single technology platform and a dedicated Account Management team.
Backed by 200+ industry experts, our people, technology, and innovation set us apart from the competition.
We are looking for a Data Administration Manager (MDM Manager) to lead a high-performing team ensuring top-tier data quality on our platform, driving data governance for billing accuracy, and minimizing carrier claims.
The role focuses on team development, continuous improvement, and maintaining positive relationships within efm and with our business partners.
Requirements Ensure robust systems and data governance controls are in place, including maintaining documented process maps, procedure manuals of all processes, and relevant training to the broader business.Accountable for the completeness, timeliness and accuracy of MDM case requests.Establish and maintain productive and professional relationships with all internal and external stakeholders to ensure that all issues are managed smoothly as relevant to the team.Manage and oversee the training and development of the MDM team.Conduct monthly formal performance reviews in line with efm's performance objectives, including KPI, Key Responsibilities management, and associated reporting regarding the efficiency and quality of the functions.Provide required analysis and reporting to Senior Management.Instigate and implement process improvements and initiatives, including technology and best business practices.Ensure new carriers and customers are "on boarded" in an accurate and timely manner to maximise revenue and minimise billing errors.About you: Minimum 2 years' experience in team management within a growing dynamic organisation.Expertise in Business Analysis, Master Data Management, or similar.Transport/Logistics Industry experience beneficial but not essential.Strong leadership and mentoring skills to support professional development.Proven experience leading change, including IT system transitions and driving continuous improvement.Ability and willingness to take a practical approach and undertake work at an operational level.Strong system, data, and analytical skills to identify trends and areas for improvement. Benefits Why join efm Logistics? Strong focus on regular and ongoing professional development training, enhancing skills and career progression.A dynamic and empowering culture, where we challenge each other to do it better.An opportunity to be part of an industry leader.Competitive salary and bonus scheme.Modern office space and technology, located within Moorabbin's ever-evolving Morris Moor complex.Free parking and onsite café.Company functions and team building activities.Partner with 2 charities, volunteering time to make a difference and contribute to the positive impact they are having both locally and internationally.How do your skills match this job?Sign in and update your profile to get insights.
Your application will include the following questions:
What are your base salary expectations for this role?How many weeks' notice are you required to give your current employer?Which of the following statements best describes your right to work in Australia?efm is the largest and most established independent supply chain integrator (4PL) in Australia.
Our commitment to continuous investment and sound governance underpins this market-leading position.
Our philosophy is to deliver what we sell, and our success in fulfilling this promise is supported by unrivaled points of difference.
efm Logistics Services Group is made up of a number of sales agencies.
Our structure enables us to take a multi-dimensional approach and develop comprehensive solutions.
Our independence creates the objectivity required to offer the best solution for your business; we ask the right questions to develop the right idea at the right time.
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