Full time
Working with our Sydney business, offering hybrid options full time (38 hours) Monday to Friday.
We are currently on the hunt for an experienced Network Engineer who has experience working for an IT Systems Integrator or Managed Service Provider.
This varied role focuses on providing technical support to customers including remedial maintenance support on Infrastructure, LAN and WAN Networks as well as the implementation of new projects.
Key responsibilities of the role include:
Producing high level and low-level network infrastructure design documentation
Complying with Change Management processes
Assisting in planning, scheduling and managing network infrastructure rollouts
Implementation of network infrastructure including routers, switches, firewalls, access points
Installing and configuring management tooling
Providing on-site and remote support to customers
Providing support and maintenance of routers, switches, firewalls, access points
Expert knowledge of networking concepts, protocols, and technologies
Strong understanding of network security principles and best practices
Recommending and assisting with the selection of relevant technologies and products for projects
Acting as an escalation point, troubleshooting, analysing, and identifying hardware and network system faults, evaluate alternative solutions, determine and implement the solution
Who we are looking for:
This is a customer-facing role which will need to have excellent presentation and communication skills, as well as being highly technical.
The role requires a large amount of autonomy, so a candidate who has good time management and organisational skills will be heavily favoured.
Technical skills required include:
Cisco Certified Network Professional or higher
Design and implementation of 802.1X using Cisco Identity Services Engine (ISE).
You need to be an ISE expert
Enterprise level proven experience installing and configuring network infrastructure including routers, switches, firewalls, access points
Proven experience maintaining network infrastructure, firmware updates, policy settings, security rules etc.
Experience implementing network access control
What we offer:
A friendly team environment with a strong technical support network
Broad range of options for training and developing your IT skills
Opportunity to work with the IT industry's latest technologies
Internal career growth for high performers and IT super-stars
Cost price on products from our suppliers
Lunches and snacks provided
Bonuses and incentives for upskilling
Who we are:
New Era promotes a culture of continued development, both personal and professional.
If this resonates with you, there is an opportunity to join New Era Technology's growing team of highly skilled and industry-certified professionals.
We are looking for new team members who showcase our core values of community, integrity, agility and commitment.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a network engineer?
What's the highest level of Cisco collaboration certification that you have completed?
Do you have technical support experience?
What's your expected annual base salary?
How much notice are you required to give your current employer?
Do you have a current Australian driver's licence?
New Era Technology works with customers in Australia and across the world as a trusted technology adviser.
Our global team of engineers, designers, and technology experts help break down the barriers that impede productive and secure work through purpose-built solutions including Collaboration & UC, Data Networking, Security, Cloud, Managed, and Professional services.
With more than 45 offices and 2000 employees worldwide, New Era is committed to delivering software solutions that connect people, places and information in a rapidly changing digital world.
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