Customs Broker (Team Leader)

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BTi Logistics is an Australia-based company specializing in international freight forwarding, customs brokerage, and third-party logistics services. Operating in a highly competitive space, we differentiate ourselves by offering bespoke, adaptable solutions powered by our people, network, and technology. With branches in Melbourne, Sydney, and Brisbane, we employ over 60 professionals from diverse backgrounds, fostering an inclusive culture that values growth, collaboration, and exceptional service delivery.
BTi Logistics was recently acquired by OIA Global, a move that enhances our ability to deliver innovative solutions, expands our global reach to 27 countries, and opens new growth opportunities for both our team and our customers—making this an exciting time to join our company!
What about you? We don't just want to know about you as a worker, we want to welcome you to the family. Work should be rewarding and beneficial to both employer and employee, right? We offer a flexible work policy, competitive salary packages and a culture that values people, growth and high levels of service.
What about the role? We're always interested in talking to people who are passionate about supply chain and all that it encompasses. This position is based in Melbourne (Ravenhall), with a 3/2 hybrid option available, you will have access to onsite parking, as well as an opportunity for mentorship by industry leading, senior Customs Brokers. For this particular role, ideally you will have some exposure to the following:
Leading a teamBeing an active, licensed Customs Broker in a similar environmentCargoWise One and ICSCurrent AEP accreditationOperating in a paperless environmentCustoms tariffsProactively communicating with internal and external stakeholdersWorking in a collaborative environmentWhat will you do each day? Each day can be a little different in a Supply Chain environment. You might find yourself engaging in the following activities:
Lodgement of Import Declarations for a large variety of products and customers.Handling complex Valuations and ClassificationsApplying for tariff concessions including preparing refund/duty drawbacksEnsuring compliance with ABF, DAWR and other government agenciesLiaising with and supporting internal stakeholders to ensure an exceptional customer experienceRepresenting clients in meetings with customs officialsApplying for duty refunds and tariff reclassificationsInterested? What next? If you're interested in being part of our journey, please apply and tell us more about yourself. We'll be in touch if you're shortlisted.
Your application will include the following questions:
What's your expected annual base salary?How much notice are you required to give your current employer?Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a Customs Broker?Do you hold a current Australian customs broker licence? #J-18808-Ljbffr


Nominal Salary: To be agreed

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