WHAT CAN YOU BRING?A customs broker license is required.21st Century DHL Express Manager Respect and Results FocusProblem Solving & Decision making skillsExcellent written and verbal communicationGood reporting, data analysis & Microsoft Office skillsGreat attention to detail.Applicants applying for roles within DHL Express will be subject to alcohol and drugs pre-employment testing.The recruitment and selection process for this position might require shortlisted applicants to undertake psychometric assessment, pre-employment health assessment, and background checks that might also include criminal history and credit checks.SUPPORTING A DIVERSE WORKFORCEDHL Express is an equal opportunity employer committed to fostering a diverse and inclusive culture. We do not discriminate on the basis of gender, race, religion, colour, national origin, sexual orientation, age, marital status, veteran status, or disability. Accordingly, we encourage applications from people of diverse backgrounds. If you do require an adjustment during the recruitment process, please contact us via email at ****** DO WE RECOGNISE YOU?$200 yearly health and well-being allowance$500 yearly international travel allowancePaid parental leave (continuation of superannuation payments)Inclusive culture with employee-led diversity groupsEAP for you and your immediate familyWHAT WILL YOU BE DOING?Monitor and supervise the clearance activities performed in the clearance department to ensure that the clearance operation runs smoothly, i.e., that the shipments are cleared in a timely manner and that they satisfy the regulatory and customer requirements.Assist the Clearance manager to implement and supervise the work procedures to ensure compliance with the standard clearance processes and standards.Manage the work rosters and the work performed by the clearance department to achieve the clearance performance standards set by local, regional, and global management (KPIs).Ensure that all regulatory requirements and customer instructions are complied with.Continuously review and improve existing customer contact handling and Customer Clearance processes to ensure relevance to the dynamic business environment with a view towards establishing and maintaining a competitive advantage.
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