Customer Technical Support

4/5 Week temporary roleImmediate StartCompetitive hourly rateGold Coast locationAbout The RoleJoin a forward-thinking tech company known for its exceptional customer experience and national reach. Their innovative platform has fuelled impressive growth, and they're now seeking a dedicated Customer Tech Support professional to join their friendly team. This temporary role offers a 4-5 week commitment with an immediate start, providing a wonderful opportunity to contribute and grow in a supportive environment.Your Primary Responsibilities Will IncludeManaging incoming ticket requestsTroubleshooting issues in third-party operations platformsProviding technical support for the creation of automated formsManaging integration's between third-party platformsAssisting various teams with data preparation for reportsOffering technical support for ad-hoc projectsAssist with the development and execution of marketing campaignsSelection CriteriaStrong problem solving and analytical skillsExperience working with third-party platformsTech-savvy with the ability to troubleshoot technical issuesProficiency in Zendesk, GoToConnect, Mailchimp, Zapier, and EmailOctopus is highly advantageousProactive with a quick grasp of system processesFlexible and adaptableBenefitsDiverse and engaging roleCollaborative and supportive team environmentCentral Gold Coast locationImmediate start availableMonday to Friday schedule, 7am – 4pm (flexible start times offered)If you are ready to make a significant impact and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity. This role is being managed by Melanie Hammond (07) 3118 0125.Operating for over 18 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment and Frog Recruitment are your award-winning recruitment group and HR solutions provider. We are the 2022 Outstanding Large Agency, 2023 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners. We mitigate our carbon emissions by measuring them and planting the equivalent in trees.At people2people, Edge Recruitment and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.#J-18808-Ljbffr