Customer Support Specialist - Remote Work

Job Description:

Community Health Systems is seeking a motivated and experienced Customer Support Specialist to join our team on a part-time remote basis in Canberra, Australian Capital Territory. As an Associate level customer support specialist, you will be responsible for providing exceptional support to our clients and ensuring their needs are met in a timely and efficient manner.

Responsibilities:1. Handle incoming customer inquiries via phone, email, and chat2. Provide support and guidance to customers regarding our products and services3. Troubleshoot and resolve customer issues and complaints4. Keep accurate records of customer interactions and transactions5. Collaborate with other team members to ensure a seamless customer experience6. Assist in training and onboarding new customers7. Analyze customer feedback and provide recommendations for improvement

Requirements:1. Minimum of 2 years of experience in customer support or a related field2. Excellent communication and interpersonal skills3. Ability to work independently and prioritize tasks effectively4. Strong negotiation and project management skills5. Hardworking and dedicated to providing exceptional customer service6. Equal Opportunity statement: Community Health Systems is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Benefits:1. Travel and spending expenses2. Paid sick leave3. Disability insurance4. Embrace a culture that challenges norms and encourages bold thinking

If you meet the requirements and are looking for a rewarding opportunity to work in a dynamic and challenging environment, we encourage you to apply by the deadline of July 5, 2024. Join our team at Community Health Systems and make a difference in the lives of our customers!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.