Customer Support Specialist - Legal Technology

Our client is a successful, fast growing and progressive Legal Technology firm who boast numerous awards as one of Australia's top employers.  This is an exceptional opportunity for someone with legal industry experience and/or qualifications wishing to explore a new and exciting field and reap the benefits of full training as well as endless opportunities to advance in their career.

The main focus of the role is to provide customer service to clients (law firms) who require support with their use of an online technology platform used for conducting legal searches.  You will be responsible for chasing up documents and information from regulatory authorities on their behalf, escalating requests as required and assisting with specialised search projects as required.

As you will work extensively via phone and email, confident and friendly communications skills are required (excellent written and verbal English is essential) and you will be someone who thrives in a support role focused on providing exceptional customer service.  There is plenty of administration and research work associated with the role so strong organisation skills and top attention to detail are also required skills.

The ideal candidate for this position will have a minimum of 1 year experience in the legal (or legal searching) sector however legal graduates who are open to a career in Legal Technology as opposed to practice will also be considered.

Importantly, you will be ready to see your career fly as opportunities to progress within this leading organisation are endless! You will work alongside a fantastic team who are supportive, collaborative and day-to-day, this is an awesome place to work.  Staff benefits include fully stocked kitchens daily (breakfast and snacks), lunches several times per week, 5 additional leave days for wellbeing, monthly massages, ongoing professional development opportunities and more!

This is a permanent full time role based in Brisbane CBD which offers 2 days WFH.  Hours are Mondays to Fridays 10.30am - 7.00pm. The salary guide $67,000 + Super.

For immediate consideration please forward your CV to Coadys via the SEEK application link.