Customer Support Specialist

Global retail brandCommencing 14th October         CBD location8am – 4.30pmGreat team environmentWorking holiday makers encouraged to apply about the company

people2people are currently working with a instantly recognisable global brand who are currently seeking a dynamic customer service officer to join their high performing team on a temporary basis from the 14th of October until the 13th of December, working from their Brisbane Head Office.
 
about the role

Based in the heart of the CBD in stunning offices, close to public transport, this role will see you initially working on a part time basis for the first 5 weeks, working 5 hours per day (a 25-hour work week), before increasing to fulltime hours for the remainder of the contract period.

Boasting a fun and progressive work environment, this role will see you responsible for:
Managing incoming emailsResponding to product enquiries and ongoing order enquiriesAssist customers with product information and website support for online ordersProcess ordersCustomer call backsManage customer complaintsRaise invoicesProcessing warranty claims and creditsTracking orders and booking returnsUpdating customer informationabout you Strong written and verbal communication skillsCustomer centric approachPrevious call centre and administration experienceGreat attitudeHigh attention to detailsFlexible and adaptable 
If you are currently immediately available and looking for a temporary contract in a central CBD location working with a great team APPLY NOW! Working holiday makers with customer service experience encourage to APPLY! This role is being managed by Melanie Hammond (07) ******** .

Operating for over 19 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, Infront Sports and Frog Recruitment are your award-winning recruitment group and HR solutions provider. We are the 2024 Outstanding Large Agency, 2024 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners. We mitigate our carbon emissions by measuring them and planting the equivalent in trees. At people2people, Edge Recruitment, Infront Sports and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.