Customer Support Representative

The OpportunityHCA has an exciting opportunity for an experienced and motivated sales professional to join the team as a Customer Support Representative.
Based out of the Dandenong branch, this role will have you selling market leading products and services across the range of Hitachi and Bell products.
Your responsibilities will include:Establishing and maintaining successful working relationships with customersPromotion of the Hitachi range of parts and service solutions to achieve budgeted sales targetsIdentify areas for business growth and develop suitable strategies to generate parts and service salesWorking to a customer call cycle and actively building parts & service quotes tailored to customers' needsEfficiently liaise with current and potential customer base with accurate reporting of activity, sales, prospects and market activityEnsuring that all interactions with customers and internal stakeholders are conducted professionally and all requests are followed up as requiredTo be successful in this role, you will need:Relevant Trade Qualification – Mechanical or Electrical trade qualification within the construction/earthmoving industry is preferredTechnical understanding of earthmoving & construction equipmentGenuine desire to deliver Hitachi's promise of Total Customer Satisfaction as you develop and maintain positive relationships with customersA motivated and ambitious commitment to meet and exceed sales targetsStrategic and Analytical capability to assess value, including the use of CRMSelf-motivated and the ability to work autonomouslyA current driver's licenceBenefits – What's in it for you?A rewarding Base Salary + Super + Commission Structure + Fully Maintained Company CarPermanent Full Time Position in a leading OEM with long term job securityExclusive access to discounts on a wide range of goods and service through our Employee Rewards ProgramSupportive management who value your input in finding new and improved ways to achieving successContinuous training and upskilling with real career development opportunitiesBe a part of a leading OEM which genuinely values and ensures you are happy and safe at work!Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people.