Customer Support Representative

XMB Technology, a start-up innovators in the Australian tech scene, are hiring a Customer Support Representative. Your mission: - Deliver exceptional customer service and technical support - Troubleshoot and resolve customer issues related to our products/services - Maintain accurate records of customer interactions - Communicate effectively, understanding customer needs and providing solutions - Collaborate with cross-functional teams to identify and address recurring issues You'll need: - Outstanding communication and interpersonal skills - Strong problem-solving and analytical abilities - Proficiency in using customer support tools and ticketing systems - Ability to multitask and prioritize in a fast-paced environment - Commitment to delivering outstanding customer service If you're passionate about providing top-notch customer support and ensuring customer satisfaction, we want to hear from you. Exceptional candidates will be rewarded with competitive compensation and opportunities for professional growth.